IBM Support

IJ42455: UNOPENED BULLETIN BOARD SHOWING CODE WHEN ADDING FONT COLOR

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    Unopened Bulletin Board showing code when adding font color
    
    PROBLEM:
    After upgrading Maximo from 7.6.0 to 7.6.1.2, Bulletin Board
    shows css or html code when unopened if font color is applied to
    the BB subject field. When the bulletin board message is opened,
    there is no issue.
    
    PERFORMANCE ISSUE:
    N
    
    STEPS TO REPRODUCE:
    1. Go to Bulletin Board application;
    2. Create a new message;
    3. Type a expiration date, a message and in subject, type: <font
    color="#dc143c"><b>RESTRICTED</font>;
    4. Save message;
    5. Go to Star Center and see the message in Bulletin Board
    portlet.
    
    CURRENT ERRONEOUS RESULT:
    It shows an error mentioning content collapsed. When you click
    to open, the issue disappears.
    
    EXPECTED RESULT:
    Message shown without errors and with the font color indicated.
    
    ENVIRONMENT (SYSTEM INFO):
    App Server IBM WebSphere Application Server 9.0.5.11
    Version
    Tivoli's process automation engine 7.6.1.2-IFIX20211122-2326
    Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-51
    IBM Maximo Asset Management Work Centers 7.6.0.4 Build
    20200715-0100 DB Build V7604-119 HFDB Build HF7680-10
    IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB
    Build V7612-11
    IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build
    V7611-01
    IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build
    V7603-32
    Server OS Windows Server 2019 10.0
    Server DB Microsoft SQL Server 15.0 (15.00.4236)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unopened Bulletin Board showing code when adding font color  *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ42455

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-12

  • Closed date

    2022-09-20

  • Last modified date

    2022-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
20 September 2022