IJ42266: VIEW WORK DETAILS ICON IS NOT WORKING ON SR

APAR status

• Closed as program error.

Error description

• PROBLEM:  View Work Details icon is not working on SR
  PERFORMANCE ISSUE:  No
  STEPS TO REPRODUCE:
  
  Create a SR record
  Go To CI attribute
  Click on View Work Detail
  
  Error Message pop Up: BMXAA0029E - You are not authorized to
  perform this action for this record. Contact your system
  administrator to request changes to your authorization.
  
  APAR IJ15598 included in TPAE_7611_IFIX.20200324-1612 IFIX
  causing this issue.
  
  
  CURRENT ERRONEOUS RESULT: Error Message pop Up: BMXAA0029E -
  You are not authorized to perform this action for this record.
  Contact your system administrator to request changes to your
  authorization.
  
  EXPECTED RESULT:  View Work Details icon should work on SR
  ADDITIONAL INFO:APAR IJ15598 included in
  TPAE_7611_IFIX.20200324-1612 IFIX causing this issue.
  
  
  
  ENVIRONMENT:
  
  - ICD: 7612
  - TPAE: 7611
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * VIEW WORK DETAILS ICON IS NOT WORKING ON SR                  *
  ****************************************************************
  Ensure the system property
  mxe.webclient.checkDialogAuthorization is enabled
  

Problem conclusion

• The fix for this APAR is included in Manage 8.7.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels