IBM Support

IJ42204: BIMAA0007E ERROR APPEARS IN 'INSPECT ASSET DETAILS' DIALOG IN LOCATIONS APPLICATION

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPLICATE:
    -  Go to Locations or Locations(Tr) application.
    - Select any record.
    - Click on the 'Inspect Asset Details' option.
    - On the 'Inspect Asset Details' dialog, check the box for one
    of the Assets listed and click on 'Display Selected'.
    - You get a pop-up message: "BIMAA0007E - Internal Error".
    
    CURRENT RESULT:
    A "BIMAA0007E - Internal Error" appears.
    
    EXPECTED RESULT:
    The Update Asset Details option should only be visible when
    the Maximo BIM Extensions Autodesk Forge viewer plug-in has been
    installed in Maximo 7.6.1.x.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using Location application and clicking on the action  *
    * "Inspect Asset Details"                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * application and clicking on the action "Inspect Asset        *
    * Details"                                                     *
    ****************************************************************
    

Problem conclusion

  • Added a script to use a condition to display this action.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ42204

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-08-30

  • Closed date

    2023-10-03

  • Last modified date

    2023-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
03 October 2023