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IJ41699: SHIPMENT RELEASES ASSET WITH ANCESTOR BUT WITHOUT PARENT

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APAR status

  • Closed as program error.

Error description

  • Shipment releases Asset with Ancestor but without Parent

STEPS TO REPRODUCE:

1. Login to Maximo as maxadmin
2. Go to Item Master and create 2 rotating items
  1. T1
Add this item to 2 Storerooms using the Add Items to Storeroom
action
Bedford > Central
Nashua > Garage
Change status of this Item to Active and ensure that Roll New
Status to Organizations and Inventory? Is checked
  2. T2
Add this item to 2 Storerooms using the Add Items to Storeroom
action
Bedford > Central
Nashua > Garage
Change status of this Item to Active and ensure that Roll New
Status to Organizations and Inventory? Is checked

3. Go to Assets application and create the following Assets
  1. Asset: A1
Rotating Item - T1
Location - WEST
Save the record and change status to Operating
  2. Asset: A2
Rotating Item - T2
Location - WEST
Save the record and change status to Operating
  3. Asset: B1
Parent: A1
Rotating Item - T2
Location - WEST
Save the record and change status to Operating
  4. Asset: B2
Parent: A2
Rotating Item - T2
Location - WEST
Save the record and change status to Operating

Now we have 2 parent assets (A1, A2) having child assets (B1.
B2) respectively. They are all located in Bedford site and WEST
location

4. While remaining in Asset > B2, Common Actions > Move/Modify
Assets
Remove To Parent value: A2 to null (i.e clear A2) and click ok
This means that B2 does not have any parent now.

5. Common Actions > Move/Modify Assets
To Location - Central
So now we have moved the B2 asset to Bedford > Central

6. Go to Asset A1
Common Actions > Move/Modify Assets
To Location - Central
Now we have got A1 (and its associated child asset B2) in
Bedford > Central

7. Inventory Usage > Create a new record (1013)
Usage Type: TRANSFER
From Storeroom: Central
Save record

8. Usage Lines > New Row
Item: T1
Rotating Asset: A1
Transfer Details:
To Storeroom: Garage
To Site: Nashua
Save the record

9. Change status > SHIPPED
Shipment record: 1004 is created

10. Inventory Usage > Create a new record (1014)
Usage Type: TRANSFER
From Storeroom: Central
Save record

11. Usage Lines > New Row
Item: T2
Rotating Asset: B2
Transfer Details:
To Storeroom: Garage
To Site: Nashua

12. Change status > SHIPPED
Shipment record: 1005 is created

13. At this time, change the Default Insert Site to Nashua for
maxadmin.

14. Shipment Receiving > 1004 > Select Shipped Items > Select
Line 1
Save the record

15. More Actions > Receiving Rotating Items > Click Ok
So at this point, the shipment has been received; rotating
assets have been received so A1 asset is now in Site Nashua;
Storeroom Garage

16. Shipment Receiving > 1005 > Select Shipped Items > Select
Line 1
Save the record

17. More Actions > Receiving Rotating Items > Click Ok
So at this point, the shipment has been received; rotating
assets have been received so B2 asset is now in Site Nashua;
Storeroom Garage

18. Inventory Usage > Create a new record (1015)
Usage Type: Issue
From Storeroom: Garage
Save the record

19. Usage Lines > New Row
Item: T1
Rotating Asset: A1
Location: Operate
Save


20. Usage Lines > New Row
Item: T2
Rotating Asset: B2
Location: Operate
Save

21. Change status of the Inventory Usage record to Complete

22. Go to Assets > B1

23. Common Actions > Move/Modify Assets
To Parent: clear A1
Click Ok
So B1 asset has no parent now

24. Go to Assets > B2

25. Common Actions > Move/Modify Assets
To Parent: A1
Click ok
So at this point, we have;
B2 has a parent A1
B1 has no parent
We will keep B1 in Nashua
What we want to do is to move Asset A1 from Nashua to Bedford

26. Go to Assets > A1

27. Common Actions > Move/Modify Assets
To Location: Garage

28. Inventory Usage > Create record (1016)
Usage Type: Transfer
From Storeroom: Garage
Save record

29. Usage Lines > New Row
Item: T1
Rotating Asset: A1
Transfer Details:
To Site: Bedford
To Storeroom: Central
Save record

30. Change status of the Inventory Usage record to SHIPPED
Shipment record 1006 is created

31. Change Default Insert site to Bedford

32. Shipment Receiving > 1006 > Select Shipped Items > Select
Line 1
Save record

33. More Actions > Receive Rotating Items > Click ok

34. Assets > B2
Status: Not Ready
Parent: A1
This is correct

35. Assets > A1
Status: Not Ready

36. Assets > B1
Status: Decommission
This is correct as we have not moved B1 from Nashua and we
removed A1 as the parent of B1 in Step 21
Now, we come to the problem. In order to demonstrate the problem
in the front end; we need to add a new field to the asset
application

37. Application Designer > Asset > main tab

38. Copy the Parent field and past it below to create a new
field

39. Right click on the new field > Properties
Label: Asset Ancestor
Attribute: ANCESTOR
Attribute for Part 2: ANCESTOR.DESCRIPTION

40. Close the Dialog box and save the record

41. Go to Assets > B1


RESULT:
Parent: No Value (CORRECT)
Asset Ancestor: A1 (INCORRECT)


EXPECTED RESULT:
Parent: No Value

Asset Ancestor: No Value

PRODUCT:
Maximo Asset Management  7611

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* MAXIMO                                                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* SHIPMENT RELEASES ASSET WITHOUT PARENT BUT WITH ANCESTOR     *
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is contained in the following maintenance
package: release\fix pack for Release 8.x Product

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ41699
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-08-10
    • 

  • Closed date
    2022-12-02
    • 

  • Last modified date
    2022-12-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            02 December 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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