APAR status
Closed as program error.
Error description
When a purchase requisition or purchase order is created, either manually or via the reorder process, at times, the manufacturer, model or catalogue number is not added to the record. STEPS TO REPRODUCE: For the issue to be reproduced it will require an item that has the Manufacturer,model and catalogue number listed on it.If one can not be found, select an item and move to the Reorder Details tab. Under the Primary Vendor section add a manufacturer, model and catalogue number, and save the record. Maximo demo data does have a few records already configured, inventory record 29331 is an example of this. 1. Open the Inventory application and select item 29331, move to the reorder details tab. Remove all the information from under the Primary Vendor section of the page. 2. Under the vendor's section, we will see the last receipt references the model, catalogue and manufacturer from the last receipt. Confirm there is no default vendor set, If there is a default vendor set, remove the check mark from the field and save the changes. 3. With the fields now blank and no default vendor, run the reorder for the item. A purchase requisition or purchase order will be created (based on the organization settings), move to the PRLINES tab, expand the line and notice no model, catalogue and other information was added to the line. 4. Create a new purchase requisitions record, add the company to the record that matches the vendor for the last receipt and move to the PRLINES tab. 5. Add a new line and add the same item as before, 29331, tab, notice that the manufacturer, model and catalogue are populated this time. EXPECTED RESULTS: That the functionality would have been the same regardless of how the purchase requisition or purchase order would have been created. Reported in Version: Maximo Asset Management 7.6.1.2
Local fix
Delete all the information under the Vendors tab and make sure that there is no information under the primary vendor section.
Problem summary
**************************************************************** * USERS AFFECTED: * * _MAXIMO_ * **************************************************************** * PROBLEM DESCRIPTION: * * MANUFACTURER, MODEL AND CATALOG NUMBER ARE NOT ALWAYS ADDED * * PURCHASE REQUISITION OR PURCHASE ORDER * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 8.x Product
Temporary fix
Comments
APAR Information
APAR number
IJ41572
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-08-04
Closed date
2022-12-20
Last modified date
2022-12-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
20 December 2022