IBM Support

IJ41510: WORK ORDER TRACKING DRILLDOWN IS SELECTING AN UNEXPECTED ASSET IN SEARCH

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION
    The Work Order Tracking Drilldown functionality selected for an
    Asset is picking up the incorrect value for the Asset. It was
    Asset 400 and yet displays Asset 7400 in Drilldown.
    
    
    REPRODUCTION STEPS
    Pre-requisite
    System Properties ->  mxe.webclient.extendedDrilldown=true
    
    
    1. Create new Asset
    
     Asset: 400, Location: OFF102
     NOTE: There are other assets like 7400, 12400, CS11400,
    WHYD-400 and 11400 in the List view.
    
    2. Create new Work Order
     Work Order Tracking -> New WO: WO004, Location: OFF102, Asset:
    400
     Open Drill down -> The wrong Asset (7400) is shown in Drilldown
    
    
    UNEXPECTED RESULT: The drilldown is for a different asset 7400
    
    EXPECTED RESULT: The drilldown should be for the chosen Asset
    400
    
    REPORTED IN VERSION
    
    Tivoli's process automation engine 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK ORDER TRACKING DRILLDOWN IS SELECTING AN UNEXPECTED     *
    * ASSET IN SEARCH                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be included in a future Release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ41510

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-08-02

  • Closed date

    2022-08-28

  • Last modified date

    2022-08-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
28 August 2022