IJ40895: TEPSLOGIN FAILS WITH ERROR KUICTL099E

APAR status

• Closed as program error.

Error description

• Connecting to the TEPS using the command 'tacmd tepslogin'
  fails returning the error messages:
   KUICTL099E The tepsLogin command failed because an unexpected
  error occurred. Please consult the
  /opt/IBM/ITM/logs/TepsLoginCLI_0.log log file to determine the
  cause of the error.
  An unexpected system error occurred while executing the
  tepsLogin command.
  The TepsLoginCLI_0.log file may provide more information about
  this error. If you require further assistance resolving the
  error, contact IBM Software Support.
  

Local fix

• Workaround:
  For Unix and Linux systems add the following text line to the
  Tivoli Enterprise Portal Server's configuration file
  $CANDLEHOME/config/cq.ini (Unix/Linux).
  
  KFW_ORB_ENABLED_PROTOCOLS=TLS_Version_1_2_Only For Windows
  systems add the following text line to the TEPS' configuration
  by selecting Advanced->Edit ENV File and then adding the
  following
  
  
  KFW_ORB_ENABLED_PROTOCOLS=TLS_Version_1_2_Only
  

Problem summary

• TEPSLOGIN FAILS WITH ERROR KUICTL099E
  

Problem conclusion

• Fix delivered in SP13
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels