IJ40733: ASSETS PREVIOUSLY ISSUED ON WORK ORDERS AND RETURNED ARE NOT AVAILABLE ANYMORE FOR PICK, STAGE, ISSUE

APAR status

• Closed as program error.

Error description

• In the Manage Inventory work center assets previously issued on
  work orders and returned are not available anymore for Pick,
  Stage, Issue
  STEPS TO REPRODUCE:
  1.	Open the Inventory application and search for a rotating
  asset with balance and open the details
  a.	: e.g., VISIO, Current Balance: 20, Quantity Available: 20
  b.	Click on tab Rotating Assets and take a note of the existing
  assets
  2.	Open the Work Order Tracking application and create a work
  order:
  a.	Select an asset
  b.	Click on tab Plans and in sub-tab Materials click on new row
  and add a quantity of 3 for item VISIO
  c.	Save
  d.	Approve the work order
  3.	Open the Manage Inventory work center ? the reservation is
  available. If the item is available in a different storeroom
  than the default one click on top right area of the screen to
  change the storeroom
  4.	Select the reservation and click on Create picks
  5.	Ester a description for the pick and then click on Pick List
  
  6.	Select the pick and click on Pick Selected
  7.	Click on + button to open the list of available assets ? the
  list shows 20 assets. Observation: 3 assets are automatically
  selected and showed before clicking on + button. Even thou the
  list shows 20 assets, after selecting 3 assets (one already
  selected automatically), the list of selected assets shows 5
  (the 3 initially selected plus the 2 new ones)
  
  8.	Click on Pick
  9.	Select the record and click on Stage Selected then click on
  Stage
  10.	 Select the record click on Issue Selected then click on
  Issue ? 5 rotating assets are now issued
  11.	Click on Return and return the 5 assets to the storeroom
  12.	Open the Inventory application and the details for item
  VISIO
  13.	Click on View Inventory Transactions ? in the Receipts &
  Transfers and Issues & Returns all transactions performed are
  visible
  14.	Open the Work Order Tracking application and create a work
  order:
  a.	Select an asset
  b.	Click on tab Plans and in sub-tab Materials click on new row
  and add a quantity of 1 for item VISIO
  c.	Save
  d.	Approve the work order
  15.	Open the Manage Inventory work center ? the reservation is
  available. If the item is available in a different storeroom
  than the default one click on top right area of the screen to
  change the storeroom
  16.	Select the reservation and click on Create picks
  17.	Ester a description for the pick and then click on Pick List
  
  
  18.	Select the pick and click on Pick Selected
  19.	Click on + button to open the list of available assets ? the
  list shows now only 15 assets. Observation: 1 asset (from the
  previous 5 issued) is still automatically selected and showed
  before clicking on + button, but the list shows now only 15
  assets
  
  20.	Click on Skip this pick then attempt to do the Stage
  21.	Click on + button ? again only 15 assets are displayed, the
  5 previously issued are not displayed
  22.	Click on Skip this stage then attempt to do the Issue
  23.	Click on + button ? again only 15 assets are displayed, the
  5 previously issued are not displayed
  RESULT:
  The assets previously issued on work orders and returned are not
  available anymore for Pick, Stage, Issue
  
  EXPECTED RESULT:
  The assets previously issued on work orders and returned should
  be available for Pick, Stage, Issue
  
  EXPECTED RESULT:
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * _MAXIMO_                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ASSETS PREVIOUSLY ISSUED ON WORK ORDERS AND RETURNED ARE NOT *
  * AVAILABLE ANYMORE FOR PICK, STAGE, ISSUE                     *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels