APAR status
Closed as program error.
Error description
Once a graphical scheduling record is accessed and then refreshed from the list tab and the graphical view tab is accessed an error can be thrown. STEPS TO REPRODUCE: 1. In Graphical Scheduling application call a record to screen and move to the graphical view tab. 2. Now move back to the list tab, refresh the record and select it once again. 3. Open the record and move the graphical view tab, this is when the error occurs, the bottom section where the resource section would displays says no data to display. In the log we can see the following error: psdi.util.MXApplicationException: BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error occurred. null Reported in Version: Maximo Asset Management Scheduler 7.6.8.0
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR will be contained in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ40624
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-06-23
Closed date
2022-09-19
Last modified date
2022-09-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
19 September 2022