IJ40378: BLANK TAB WITH FIREFOX ON DOWNLOAD TO EXCEL

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  Blank tab with Firefox on download to Excel after upgrade from
  MAM 7.6.1.1 to 7.6.1.2-IFIX20220121-1832.
  
  PROBLEM:
  When customer tries to download from Maximo to excel using the
  Firefox browser there is a blank tab that displays in addition
  to the opening .xls popup window. This only happens in Firefox
  (version 91.7.0esr.) It does not happen in Internet Explorer,
  Chrome or Edge. The blank tab has to be manually closed and does
  not interfere with the excel download.
  
  PERFORMANCE ISSUE:
  N
  
  STEPS TO REPRODUCE:
  
  Go to Users application
  A user that does not have access to the Users application is not
  
  able to select or deselect the Screen Reader option without
  exposing his/her disability.
  
  CURRENT ERRONEOUS RESULT:
  Screen reader option not accessible.
  
  EXPECTED RESULT:
  Screen reader option accessible for users that don't have access
  
  to User application.
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.2_IFIX20210920-2314
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-46
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BLANK TAB WITH FIREFOX ON DOWNLOAD TO EXCEL                  *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels