IJ40277: LOOKUP GETS FREEZED

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Lookup gets freezed
  It is to enable user to search and select the record from lookup
  on to the dialog box which in itself is also a lookup.
  
  When implemented this requirement, noticed this issue which
  appears to be a product issue. Hence ,to simulate the
  requirement we have in the project, customer added a lookup
  inside lookup in OOTB WO app where same issue can be seen.
  
  
  PERFORMANCE ISSUE:
  No
  
  STEPS TO REPRODUCE:
  1- Go to Application Design, filter by WorkOrder;
  2- Export the WorkOrder tracking xml;
  3- On xml, filter by more search field;
  4- Add this line: ?<textbox dataattribute="PLUSGITEM.ITEMNUM"
  id="qbe_s1_sr1_sc2_s2_tb7
  12345" inputmode="query" lookup="item"/>
  5- Save the xml and import it;
  6- Export the lookups.xml;
  7- Filter by id="item";
  8- Add lookup="toolitem";
  9- Save and import the lookups.xml
  10- Go to Work Order application
  11- Go to Advanced Search;
  12- Click on Item, Datail menu (>) them Select Value;
  13- Click on lookup that was added by the xml;
  14- Choose any value;
  15- Click on Ok or Cancel
  
  Note that is unable to leave this lookup
  
  CURRENT ERRONEOUS RESULT:
  unable to  close the lookup
  
  EXPECTED RESULT:
  Be able to close the lookup
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.6.1.0-IFIX20190404-1532
  Build 20180718-1141 DB Build V7610-83 HFDB Build HF7610-02
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * LOOKUP GETS FREEZED                                          *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels