APAR status
Closed as program error.
Error description
PROBLEM: When using Select Owner action from Graphical Scheduling, both the Owner and Owner Group are populated against the given Work Order Record. This is inconsistent behavior from when the Select Owner action is used on the work order level as typically, the Owner and Owner Group fields are mutually exclusive (when one is populated, the other is null). STEPS TO REPRODUCE: Graphical Scheduling --- 1. Select a schedule with multiple work orders 2. Click on the Graphical View Tab 3. Right-click on any work order and click on Select Owner 4. Select any person (not person group) who HAS a person group. NOTE: Both the Owner AND the Owner Group are listed. 6. Navigate to Work Order tracking and open the work order. (can right-click on it from GS and click "Go To Work Order Tracking") 7. Navigate to the Responsibility Sub-Tab NOTE: Both the Owner AND the Owner Group are listed. --- 8. Open a different work order in your schedule FROM Work Order Tracking. (can right-click on it from GS and click "Go To Work Order Tracking") 9. Click "Select Owner" from the More Actions menu 4. Select any person (not person group) who HAS a person group. NOTE: Only the Owner is listed. RESULTS: When an owner who has an owner group is applied GS - both are applied. When an owner who has an owner group is applied in Work Order Tracking - only the owner is applied. EXPECTED RESULTS: Results from GS should be consistent with Work Order Tracking. SYSTEM INFORMATION: Maximo 7.6.1.2-IFIX20201017
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenancepackage: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ40172
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
768
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-20
Closed date
2022-05-27
Last modified date
2022-05-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"768"}]
Document Information
Modified date:
28 May 2022