IJ40171: GRAPHICAL RESOURCE VIEW IS NOT DISPLAYING DATA

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Graphical Resource View is not displaying data
  From research - Shift patterns outside multiples of 7 (and
  including 7) were found to cause the issue of Graphical View now
  displaying data.
  Reproduced in 7.6.1.2 - Graphical Resource View
  
  STEPS TO REPRODUCE:
  
  CALENDAR APPLICATION
  ---
  1. Create a new Calendar
  2. Set the start date to today and the end date to a year from
  now
  3. From the More Actions Menu - click "Define/Apply Shifts"
  4. New Row - Name and set Start Day to MONDAY (as an example)
  5. Set Days in Pattern - set to 5
  6. Click "Define Pattern"
  7. Fill in the chart in the Define Pattern window with Start
  time of 8:00AM and End time of 4:00PM for each day listed >
  click OK
  8. Back in the Define/Apply Shifts window, check the box beside
  the shift you just created and click "Apply Shifts" > In the
  Apply Shifts with Range window, click OK
  9. Back in the Define/Apply Shifts window, click OK
  Note: the shifts should now be listed day-by-day in your
  calendar
  
  LABOR APPLICATION
  ---
  1. Create a New Labor
  2. Scroll Down to the "Personal" section add your Calendar and
  Shift
  3. Enter a First and Last name
  4. Go to the Crafts tab
  5. Create a new row and select a Craft from the Select Value
  list
  
  GRAPHICAL RESOURCE VIEW APPLICATION
  ---
  1. Create a new Graphical Resource List
  2. Select your Calendar from the Select Value list
  3. Select your Shift from the Select Value list
  4. Click on the Graphical View Tab
  Note: no resources are populated
  
  RESULTS:
  When a shift pattern outside a multiple of 7 is used, the
  Graphical View Tab within the Graphical Resource View
  Application comes up blank with no resources listed.  The date
  ribbon is displayed but no data is shown underneath.
  
  EXPECTED RESULTS:
  Expect to see the date ribbon and the labour resources
  displayed.
  
  SYSTEM INFORMATION:
  Maximo 7.6.1.2-IFIX20220216
  

Local fix

• Adjust shift pattern to fit a multiple of 7 - can leave working
  hours blank on days off.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenancepackage:
  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels