IJ39889: A WORK ORDER THAT REFERENCES A LINEAR ASSET OR FEATURE DOES NOT HAVE THESE SEGMENT DETAILS COPIED TO A FOLLOW-UP WORK ORDER

APAR status

• Closed as program error.

Error description

• Description:
  A work order may reference a single linear segment or a single
  feature (linear or point). In this case the Multiple Asset,
  Location and CI table is not being used.
  
  
  STEPS TO REPRODUCE:
  
  Scenario 1:
  
  1. Go to Work Order Tracking --> Create a new Work Order (1548)
  
  2. Asset --> 1001
  
  3. Scroll down to Multiple Assets,Locations and CIs section -->
  Select --> Asset --> 1008
  
  4. Save the record
  
  5. More Actions --> Create --> Work Order --> 1549 is created
  
  6. Go to Work Order 1549 --> Scroll down to the Multiple
  Assets,Locations and CIs section
  
  RESULT:
  You will see the Asset 1008 which we selected in Work Order 1548
  in Step 3 above ---> THIS IS CORRECT BEHAVIOR
  
  Scenario 2
  
  1. Go to Work Order Tracking --> Create a new Work Order (1550)
  
  2. Asset - I-95N (This is a Linear Asset)
  
  3. Scroll down to Linear Segment Details section
  Change Start Measure from 0 --> 100
  Change End Measure from 109.70 --> 200
  
  4. Save the record
  
  5. More Actions --> Create --> Work Order --> 1551 is created
  
  6. Go to Work Order 1551 --> Scroll down to Linear Segment
  Details section
  
  RESULT:
  Start Measure --> 0.00
  End Measure --> 109.70
  
  EXPECTED RESULT:
  Start Measure --> 100
  End Measure --> 200
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * _MAXIMO_                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * A WORK ORDER THAT REFERENCES A LINEAR ASSET OR FEATURE DOES  *
  * NOT HAVE THESE SEGMENT DETAILS COPIED TO A FOLLOW-UP WORK    *
  * ORDER                                                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels