APAR status
Closed as program error.
Error description
When opening Graphical View for a Graphical Work Week list created by an user in INACTIVE status, an error is displayed: BMXAA7901E - You cannot log in at this time. Contact the system administrator The list needs to be accessible for other users after the creator's status is set to Inactive STEPS TO REPRODUCE: 1. Login with Wilson user 2. Create a list in Graphical Work Week 3. Login with Maxadmin 4. Set Wilson status to INACTIVE 5. Open the list created by Mxadmin 6. Move to Graphical View RESULT: Following error is displayed "BMXAA4214E - An unknown error occurred. psdi.util.MXAccessException: BMXAA7901E - You cannot log in at this time. Contact the system administrator." EXPECTED RESULT: Graphical View should open with no errors REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2 IBM Maximo Asset Management Scheduler 7.6.8.0
Local fix
1. Duplicate the list with an active user 2. Set the status of the creator to back to ACTIVE
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ39807
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-05
Closed date
2022-05-09
Last modified date
2022-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
10 May 2022