APAR status
Closed as program error.
Error description
Description: When a qualification does not have Certificate Required (0) and is associated with a labor that is assigned to a crew, then if the qualification is a requirement of the crew, you get "BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error occurred." in the Crew Assignment Status dialog when changing the date in the dialog header. STEPS TO REPRODUCE: 1. Go to Crews application and use RFACAB1 but add to it a new qualification FIRSTAID, quantity 1, which does not require a certificate. You will need to create this new qualification. 2. Add the qualification to labor RFASIMER which is assigned to the crew and make sure the labor qualification is ACTIVE. RESULT: 3. Now go to the Crews application, and RFACAB1 crew and open the Crew Assignment Status dialog, it opens OK, but when you change the date in the header you receive the error message: --- BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error occurred --- EXPECTED RESULT: The test for the assigned labor having the required qualification and for it to be ACTIVE and qualified between effective and expiration date is only associated with a qualification that requires a certification. If there is no certification requirement, (there is no effective date or expiration date) then the test should just be on whether the labor qualification is in ACTIVE state. PRODUCT: TPAE 7612
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users using Crews application * **************************************************************** * PROBLEM DESCRIPTION: * * IJ39780 UNEXPECTED ERROR WHEN A QUALIFICATION DOES NOT * * REQUIRE A CERTIFICATION, AND HENCE DOES NOT HAVE AN * * EFFECTIVE DATE * ****************************************************************
Problem conclusion
Fixed
Temporary fix
Comments
APAR Information
APAR number
IJ39780
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-04
Closed date
2022-11-13
Last modified date
2022-11-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
14 November 2022