IJ39629: UNABLE TO COMPLETE WORK ORDER IN WORK CENTER

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  Unable to complete work order in work center
  
  STEPS TO REPRODUCE:
  1. Login to Work Execution work center
  2. Open a work order with status INPRG
  3. Click start button. Click start button again
  3. Click stop button and change work order status to Complete
  4. A timecard shows up.  Delete the timecard
  5. Click Complete Work button
  
  ACTUAL BEHAVIOUR:   Go back to the work order detail page, work
  order status remains as In Progress
  
  EXPECTED BEHAVIOUR:  The Work Order status should change to
  complete
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  IBM Maximo Asset Management Work Centers 7.6.0.4
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * User who have access to Work Center.                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * For those work order which were In Progress,and one their    *
  * time card was deleted, we could notComplete Work Order for   *
  * those scenarios.                                             *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels