IBM Support

IJ39595: DIALOG CANNOT BE CLOSED BY PRESSING THE ESCAPE KEY

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    Dialog cannot be closed by pressing the Escape key
    
    PROBLEM:
    
    One common keyboard interaction with dialog is to press the
    Escape key to close the dialog. Currently, all dialogs cannot be
    closed by pressing the Escape key. Although they contain Close
    buttons, in a large modal with many form fields, it will be a
    challenge for users to try to find the Close button without
    pressing the Tab key numerous times.
    
    PERFORMANCE ISSUE:
    N
    
    STEPS TO REPRODUCE:
    
    Open any dialog and press the escape key
    Dialog should close, but instead remains open.
    
    CURRENT ERRONEOUS RESULT:
    Dialogs cannot be closed by pressing the Escape key.
    
    
    EXPECTED RESULT:
    Dialogs must be closed by pressing Escape key. Close button
    without pressing the Tab key numerous times.
    
    ENVIRONMENT (SYSTEM INFO):
    Tivoli's process automation engine 7.6.1.2_IFIX20210920-2314
    Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-46
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo (accessibility users)                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DIALOG CANNOT BE CLOSED BY PRESSING THE ESCAPE KEY           *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ39595

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-26

  • Closed date

    2022-04-27

  • Last modified date

    2022-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
28 April 2022