IBM Support

IJ39544: AFTER ADDING AN ATTRIBUTE TO COMPMASTER OBJECT, AN ERROR IS RETURNED WHEN ADDING COMPANY TO ORGANIZATION

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    
    After adding an attribute to COMPMASTER object, an error is
    returned when adding company to organization
    
    Steps to reproduce:
       1. Go to Database Configuration application
       2. Search for COMPMASTER object and add a new attribute:
    CXSUPPLIERID, with ALN 10
       3. Save the record
       4. Turn Admin Mode ON
       5. Apply configuration changes
       6. Turn Admin Mode OFF
       7. Go to Company master application and choose any company:
    e.g. ATI-R
       8. On the side nav panel, click on Add Company Master to
    Organization
       9. In the pop-up, choose any Organization: e.g. EAGLESA
       10. Click OK
    
    Current results - The following error occurs: BMXAA4176E -
    Attribute CXSUPPLIERID does not exist. Gather the logs from the
    <HOME> directory and determine the process or app referencing
    the invalid attribute.
    
    Expected results - after clicking OK, the Company master should
    be added to the organization without any errors.
    
    Environment:
    
    Tivoli's process automation engine 7.6.1.2
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After adding an attribute to COMPMASTER object, error        *
    * "BMXAA4176E -                                                *
    * Attribute CUSTATTR1 does not exist..." is encountered when   *
    * adding company to organization                               *
    ****************************************************************
    Steps to reproduce:
    1. Go to Database Configuration application
    2. Search for COMPMASTER object and add a new attribute:
    CUSTATTR1, with ALN 10
    3. Save the record
    4. Turn Admin Mode ON
    5. Apply configuration changes
    6. Turn Admin Mode OFF
    7. Go to Company master application and choose any company:
    e.g. ATI-R
    8. On the side nav panel, click on Add Company Master to
    Organization
    9. In the pop-up, choose any Organization: e.g. EAGLESA
    10. Click OK
    Result: The following error occurs: BMXAA4176E - Attribute
    CUSTATTR1 does not exist. Gather the logs from the <HOME>
    directory and determine the process or app referencing the
    invalid attribute.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ39544

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-21

  • Closed date

    2022-04-22

  • Last modified date

    2022-04-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
23 April 2022