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IJ39464: IN BULLETIN BOARD, THE 'CHANGED BY' FIELD IN 'VIEW HISTORY' DIALOG SHOWS THE PREVIOUS USER BEFORE STATUS CHANGE

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    - Log in as MAXADMIN.
    - Go to Bulletin Board application.
    - Select an existing record in DRAFT status.
    - Select the 'View History' option.
    - There is no data in the 'View History' dialog.
    - There should be a row matching the date-time when the record
    was first saved after creation (and in DRAFT status, in this
    case).
    - Select 'Change Status' option and change status to APPROVED
    and click OK.
    - Select the 'View History' option.
    - There is a new row showing the new Status and when the change
    was made, but it is showing ChangedBy = WILSON, which is wrong.
    - It should be showing ChangedBy = MAXADMIN instead.
    - This is the UserID of the User (WILSON) that was logged in to
    Maximo before MAXADMIN.
    - Select 'Change Status' option again and change status to
    DEFERRED and click OK.
    - Select the 'View History' option.
    - There is a new second row showing the new Status and when the
    change was made. This time, it is showing ChangedBy = MAXADMIN,
    which is correct.
    
    RESULTS:
    1- There is no row (in DRAFT status) matching the date-time
    when the record was first saved after creation.
    2- When you change the status of a Bulletin Board record, the
    'View History' dialog displays a row with that status change
    and the time-date when it was done. But it shows the wrong user
    in ChangedBy: it doesn't show the UserID of the
    currently-logged-in User but the UserID of the Maximo User that
    was logged in before.
    
    EXPECTED RESULTS:
    1- There should be a row (in DRAFT status) matching the
    date-time when the record was first saved after creation.
    2- When you change the status of a Bulletin Board record, the
    'View History' dialog should display a row with that status
    change and the correct user in ChangedBy.
    
    REPORTED IN VERSION:
    Maximo 7.6.1.2
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Changed By field in the View History dialog within the   *
    * Bulletin Board application shows the previous user after     *
    * changing the status.                                         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ39464

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-18

  • Closed date

    2022-09-20

  • Last modified date

    2022-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
20 September 2022