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IJ39413: BMXAA2013E - COULD NOT CHANGE INVOICE XXX STATUS TO APPR. BMXAA1993E - CANNOT APPROVE INVOICE XXX NO MTACHING RECEIPTS.

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APAR status

  • Closed as program error.

Error description

  • When a Invoice for a Service is reversed and the service is not
    first received an error is thrown when trying to approve the new
    invoice.
    
    
    
    STEPS TO REPRODUCE:
    
    1. Log in to Maximo
    
    2. Go to Purchase Orders --> Create a PO Vendor - SKF
    
    3. Go to POLines --> New Row
    - Item Type: Service
    - Description: Testing reverse invoice for Service
    - PO Qty: 10
    - Unit Cost: 100
    - GLAccount: 6000-200-000
    
    4. Save and Approve the PO
    
    5. Go to Invoices and create a new Invoice referencing PO
    created in first step.
    
    6. Invoice Lines --> Copy PO Lines --> Select and PO line and
    click ok.
    
    7. Approve this Invoice.
    
    8. Go to PO and check to confirm the receipts field in the main
    tab is complete
    
    9. POLines --> Expand POLine and check receipts complete flag is
    checked
    
    10. Go back to Invoice --> More Actions --> Reverse Invoice
    - Invoice Number - Click Autonumber and write down the new
    invoice number.
    - Status - Pending Reverse
    - Reversal Reason - Test
    
    11. Go to the newly created invoice
    - Status: PENDREV
    - Original Invoice XXX
    
    12. Approve the reversed invoice.
    
    13. Create a new invoice record, add the PO from step 1, move
    the POlines and copy the lines as needed. Now try and approve
    the invoice an error is thrown:
    
    BMXAA2013E - Could not change invoice XXX status to APPR.
    BMXAA1993E - Cannot approve invoice XXX because there are no
    matching receipts for line 1 of purchase order XXX.
    
    EXPECTED RESULTS:
    
    That the new invoice would have been approved.
    
    
    Reported in Version:
    
    Maximo 7.6.1.2
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * COULD NOT CHANGE INVOICE XXX STATUS TO APPR. BMXAA1993E -    *
    * CANNOT APPROVE INVOICE XXX NO MATCHING RECEIPTS.             *
    ****************************************************************
    

Problem conclusion

  • It was fixed as a result of fix for IJ39798.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ39413

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-14

  • Closed date

    2024-01-19

  • Last modified date

    2024-01-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
19 January 2024