APAR status
Closed as program error.
Error description
When a Invoice for a Service is reversed and the service is not first received an error is thrown when trying to approve the new invoice. STEPS TO REPRODUCE: 1. Log in to Maximo 2. Go to Purchase Orders --> Create a PO Vendor - SKF 3. Go to POLines --> New Row - Item Type: Service - Description: Testing reverse invoice for Service - PO Qty: 10 - Unit Cost: 100 - GLAccount: 6000-200-000 4. Save and Approve the PO 5. Go to Invoices and create a new Invoice referencing PO created in first step. 6. Invoice Lines --> Copy PO Lines --> Select and PO line and click ok. 7. Approve this Invoice. 8. Go to PO and check to confirm the receipts field in the main tab is complete 9. POLines --> Expand POLine and check receipts complete flag is checked 10. Go back to Invoice --> More Actions --> Reverse Invoice - Invoice Number - Click Autonumber and write down the new invoice number. - Status - Pending Reverse - Reversal Reason - Test 11. Go to the newly created invoice - Status: PENDREV - Original Invoice XXX 12. Approve the reversed invoice. 13. Create a new invoice record, add the PO from step 1, move the POlines and copy the lines as needed. Now try and approve the invoice an error is thrown: BMXAA2013E - Could not change invoice XXX status to APPR. BMXAA1993E - Cannot approve invoice XXX because there are no matching receipts for line 1 of purchase order XXX. EXPECTED RESULTS: That the new invoice would have been approved. Reported in Version: Maximo 7.6.1.2
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * COULD NOT CHANGE INVOICE XXX STATUS TO APPR. BMXAA1993E - * * CANNOT APPROVE INVOICE XXX NO MATCHING RECEIPTS. * ****************************************************************
Problem conclusion
It was fixed as a result of fix for IJ39798.
Temporary fix
Comments
APAR Information
APAR number
IJ39413
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-04-14
Closed date
2024-01-19
Last modified date
2024-01-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
19 January 2024