IBM Support

IJ38817: WORK CENTER SHOWING ERROR MESSAGE ON LOGIN

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APAR status

  • Closed as program error.

Error description

  • Description:
Work Center Showing error message on login

STEPS:

- Login to Work Center

- Click on New Service Request icon.
RESULT:
Maximo displays the following error:
---
There was an unexpected error. Please reload the page and try
again. If the problem persist take a look on the console to more
details.
---

EXPECTED  RESULT:
There should be no error message

Note:


Product:
TPAE 7611
IBM Maximo Asset Management Work Centers 7.6.0.4

Local fix

  • 



Problem summary


    

  • 



Problem conclusion


    

  • The fix for this APAR will be included in a future Release.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ38817
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-03-17
    • 

  • Closed date
    2022-08-27
    • 

  • Last modified date
    2022-08-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 August 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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