APAR status
Closed as program error.
Error description
Problem Description: When changing a default insert site in a work center or the main Maximo app the change doesn't appear to apply to the work center until a logout/login is performed. STEPS TO REPRODUCE: 1. Log into core Maximo as Wilson User: Wilson Default Insert Stie: BEDFORD Use Default Insert Site as a Display Filter?: checked 2. Go To Work Order Tracking > Conduct an Inspection Click on the icon that looks like a person, click My Profile Mike Wilson ELECT FIRSTCLASS Default Site: BEDFORD 3. Now click on the Search Glass icon, on the right hand side the Site dialog box is displayed, either filter or select a Site from a different Org then EAGLENA. Selected CHILEHDQ from the Org EAGLESA and clicked Close on the dialog box 4. Click ?My Profile? again and to verify the new selection is in the default site box. Default Site: CHILEHQ 5. Navigate back to the main Maximo application and open default information. Notice how its updated to the new site: CHILEHQ 6. Then Go To Work Order Tracking > Conduct an Inspection in Work Center. Notice it results back to what it was before. It shows Inspection forms that are on the Bedford/EagleNA, there is no Inspection forms displayed for Chilehq/EagleSA. Go To My Profile and it shows the Default Site: CHILEHQ \ NOTE: If you perform the above steps for Manage Inspection the results are the same, but for Steps 2 and 6 you will Go To Planning > Manage Inspections. RESULTS: The default site change doesn?t apply until a full logout and login to Maximo. EXPECTED RESULTS: Should take the new Default Site on the Profile for both core and work center without having to log out and back in again. REPORTED IN VERSION: TPAE 7.6.1.2 Work Center 7.6.0.4
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * Incorrect filter of manage inspection app. Org id does not * * get updated after change on default insert site. * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ38288
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-03-09
Closed date
2022-03-10
Last modified date
2022-05-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
19 May 2022