IJ38209: INSPECTION FORM TEXT RESPONSE NOT FULLY VISIBLE ON MOBILE DEVICE

APAR status

• Closed as program error.

Error description

• When an inspection form includes a text response field and the
  inspector fills in the comments in the form, the comments are
  cut off and show an ellipsis (...) when viewing the inspection
  report on a mobile device.  If the mobile device is a tablet,
  there is not a way to hover over the field to see the full text.
  
  
  STEPS TO REPRODUCE:
  
  1) Open the Conduct an Inspection application on the device
  
  2) Complete any Inspection and fill the Additional Comments form
  with a long text
  Create an unscheduled inspection for an asset or location
  Uncheck "Recommended" option
  Choose Portable Ladder Inspection - This is one of the shorter
  forms and at the end (in the non-mandatory question) there is a
  text field to be filled out.
  
  
  3) Complete the inspection above.
  
  4) Go to the Completed Inspection tab and try to read the text
  on the text field (Last non-required question "List any defects
  found")
  
  Result: The text will be cut and it's not possible to see on the
  mobile device, only on the desktop by putting the cursor above
  the field.
  
  
  
  
  Expected Results: It should be possible to see all the text
  automatically without having to drag the text.
  
  
  
  Version of Maximo: 7612 - Work Center 7604
  Application within Maximo: Conduct an Inspection
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users who have access to Conduct an Inspection Application.  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * INSPECTION FORM TEXT RESPONSE NOT FULLY VISIBLE ON MOBILE    *
  * DEVICE                                                       *
  ****************************************************************
  

Problem conclusion

• Users will able to see all the text responses. If text-response
  is long , it will be shown in text-area.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels