IBM Support

IJ38061: SEARCH FUNCTION IS NOT WORKING PROPERLY IN WORK EXECUTION WORK CENTER

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:  Search function is not working properly in Work
    Execution Work Center
    
    STEPS TO REPLICATE:
    1. Go to Work Execution Work Center
    In this example, there are several work orders in All Tab:
    
    Work order 1333 with description, 'Security Camera'
    Work order 1334 with description, 'Create Security Badge'
    Work order 1335 with description, 'Security Badge'
    
    
    
    2. In the search field, input 'Security Camera' - Enter
    Work order 1333 with description, 'Security Camera' will be
    filtered
    
    3. Click on the work order 1333
    
    
    4. Back to main using <- button
    
    RESULTS:
    
    The Search field displays all three work orders ie. 1333, 1334
    & 1335.
    
    
    EXPECTED RESULT:
    
    Only the workorder with the exact filter condition e.g. work
    order 1333 with description, 'Security Camera' should be
    displayed
    
    REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2
    
    AFFECTED APPLICATION (for Maximo Only): Work Execution Work
    Center
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Work Execution Work Center Users                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Search function is not working properly in Work              *
    * Execution Work Center                                        *
    ****************************************************************
    Search function would give wrong results when switched from work
    order list page to details page and then back to list page
    

Problem conclusion

  • The fix for this APAR is contained in the following
    maintenancepackage:
    Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ38061

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-23

  • Closed date

    2022-03-11

  • Last modified date

    2022-03-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
12 March 2022