IBM Support

IJ38027: AFTER APPLYING COLORING CONDITIONS TO PORTLETS THE ORDER IS NOT MAINTAINED AFTER SAVING /UPDATING THE TEMPLATE.

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    
    When customer edit start center templates and apply coloring
    conditions to portlets the order is not maintained
    after saving the template. Therefore, the portlets are
    incorrectly colored.
    
    Steps to replicate -
    
    1. On the Maximo start center screen, click the modify existing
    template button
    
    Start center creation
    
    Portlet 1 -
    
    Portlet type: Result Set
    Display name: Assets In Not Ready Status
    Application: PLUSDASSTR
    Query name: Assets In Not Ready Status
    Query: Where clause: (upper(status) = 'NOT READY' and siteid =
    'MDUG' and serialnum like
    '%SCTESTINGASSET%')
    
    Field Configuration -
    
    Add field?s to result set -
    
    Asset
    Description
    Priority
    Serial #
    
    Chart Options -
    
    Pie
    Display By: PRIORITY
    
    Color Options -
    
    Condition Attribute: PRIORITY
    
    Add Color Alert -
    
    Expression: Less Than or Equals To Expression Value: 60 Color:
    Green
    Expression: Less Than or Equals To Expression Value: 35 Color:
    Purple
    Expression: Less Than or Equals To Expression Value: 15 Color:
    Red
    Save
    Then Finish.
    
    Portlet 2 -
    
    Portlet type: Result Set
    Display name: Assets In Broken Status
    Application: PLUSDASSTR
    Query name: Assets In Broken Status
    Query: Where clause: (upper(status) = 'BROKEN' and siteid =
    'MDUG' and serialnum like '%SCTESTINGASSET%')
    
    Field Configuration -
    
    Add field?s to result set -
    
    Asset
    Description
    Asset End
    Priority
    Serial #
    Asset Start
    
    Chart Options -
    
    Pie
    Display By: ASSETNUM
    
    Color Options -
    
    Condition Attribute: PRIORITY
    
    Add Color Alert -
    
    Expression: Less Than or Equals To Expression Value: 60 Color:
    Green
    Expression: Less Than or Equals To Expression Value: 35 Color:
    Purple
    Expression: Less Than or Equals To Expression Value: 15 Color:
    Red
    Save
    Then Finish.
    
    Portlet 3 -
    
    Portlet type: Result Set
    Display name: Assets In Decommissioned Status
    Application: PLUSDASSTR
    Query name: Assets In Decommissioned Status
    Query: Where clause: (upper(status) = 'DECOMMISSIONED' and
    siteid = 'MDUG' and serialnum like
    '%SCTESTINGASSET%')
    
    Field Configuration -
    
    Add field?s to result set -
    
    Asset
    Description
    Asset End
    Priority
    Serial #
    Asset Start
    
    Chart Options -
    
    Pie
    Display By: PRIORTY
    
    Color Options -
    
    Condition Attribute: PRIORITY
    
    Add Color Alert -
    
    Expression: Less Than or Equals To Expression Value: 60 Color:
    Green
    Expression: Less Than or Equals To Expression Value: 35 Color:
    Purple
    Expression: Less Than or Equals To Expression Value: 15 Color:
    Red
    Save
    Then Finish.
    
    Portlet 4 -
    
    Portlet type: Result Set
    Display name: Assets In Operating Status
    Application: PLUSDASSTR
    Query name: Assets In Decommissioned Status
    Query: Where clause: (upper(status) = 'OPERATING' and siteid =
    'MDUG' and serialnum like
    '%SCTESTINGASSET%')
    
    Field Configuration -
    
    Add field?s to result set -
    
    Asset
    Description
    Priority
    Serial #
    
    Chart Options -
    
    Pie
    Display By: PRIORITY
    
    Color Options -
    
    Condition Attribute: PRIORITY
    
    Add Color Alert -
    
    Expression: Less Than or Equals To Expression Value: 60 Color:
    Green
    Expression: Less Than or Equals To Expression Value: 35 Color:
    Purple
    Expression: Less Than or Equals To Expression Value: 15 Color:
    Red
    Save
    Then Finish.
    
    Go back to color option for each portly created and verify the
    color parameter order.
    
    Then go back to the start center and save template. Once saved
    Update Start Center.
    
    You will see the colors option order has changed.
    
    Go to Modify a Template / Select the template that you just
    created / then Edit Portlet / Color Options and you will see the
    order has changed.
    
    Repeat for all 4 result sets to see the difference.
    
    Additional Information -
    
    The query examples are using the customers site but you can use
    an out of the box site like Bedford when creating the queries in
    the application.
    
    App name - PLUSDASSTR is part of the T&D (Utilities 7.6.1.0)
    
    
    RESULTS - Order is not maintained
    
    EXPECTED RESULTS - order should not change.
    
    Product Version -
    
    TPAE version 7.6.1.2 IFIX20211022-0031 / T&D (Utilities 7.6.1.0)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * AFTER APPLYING COLORING CONDITIONS TO PORTLETS THE ORDER IS  *
    * NOT MAINTAINED AFTER SAVING / UPDATING THE TEMPLATE          *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ38027

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-22

  • Closed date

    2022-05-24

  • Last modified date

    2022-05-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
25 May 2022