APAR status
Closed as program error.
Error description
PROBLEM: When trying to create new service address in the Location application's Service Address field, you get error BMXAA4214E STEPS TO REPLICATE: 1. Go to the Locations application 2. Create a location (TESTLOC1), set mandatory fields and save 3. Click the arrow next to the Service Address field - Click New Service Address New service address code is auto populated (1001) 4. Click Create New Service Address button RESULTS: Service address code is not created with error BMXAA4214E. In the systemerr.log, you can see "java.lang.NullPointerException at psdi.webclient.beans.locatio n.LocationAppBean.addNewSAusingTempData~" EXPECTED RESULT: The Service address code should be created REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2 AFFECTED APPLICATION (for Maximo Only): Locations application
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * WHEN TRYING TO CREATE NEW SERVICE ADDRESS IN THE LOCATION * * APPLICATION'S SERVICE ADDRESS FIELD, YOU GET ERROR * * BMXAA4214E * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ37952
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-17
Closed date
2022-03-30
Last modified date
2022-03-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
31 March 2022