IJ37591: CHARACTERS   ARE GETTING ADDED AT THE TOP OF THE LONG DESC. DIALOGUE BOX WHEN A MULTILINE FIELD IS USED AS A DESCRIPTION

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  
  When entering new line in the workorder description and open
  long description dialogue box, the " " is getting added in
  description displayed on top of long description dialogue box
  
  
  STEPS TO REPRODUCE:
  
  
  Go to> System Configuration> Platform Configuration>
  Application Designer
  Bring up WOTRACK
  Duplicated the Application
  And called it --Work Order Tracking Clone
  Added a MultiLine Text Properties From the Control Palette under
  the WONUM Field
  Label: Description
  Attribute: Description
  Data Source ID: MAINRECORD
  Lookup: LONGDESC
  
  Save
  Logout and log back in as Maxadmin
  
  Go to the Work Order Tracking Clone Application
  Create a work Order
  Enter the following in the Description box:
  
  Testing
  Line 1
  Line 2
  Line 3
  
  Save
  
  Now when you go into the Long Description
  You will see this on top of long description Box
  
  Testing Line 1 Line 2 Line 3
  
  
  
  CURRENT ERRONEOUS RESULTS:
  
  
  It's adding the following " " in between each lines in
  the Top of the LD Window
  
  
  
  EXPECTED RESULTS:
  
  
  To not see the " " in between each lines in the Top of
  the LD Window
  
  
  
  PERFORMANCE ISSUE: No
  
  
  ENVIRONMENT:
  
  Tivoli's process automation engine 7.6.1.2-IFIX20210407-1524
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When entering new line in the workorder description and      *
  * open                                                         *
  * long description dialogue box, the " " is getting added in   *
  * description displayed on top of long description dialogue    *
  * box                                                          *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels