APAR status
Closed as program error.
Error description
Problem Description Issue while trying to change Item on an Asset that has Specifications associated. STEPS TO REPRODUCE: .GO TO >> ASSETS >> ASSETS .Bring up 1004 asset .MORE ACTIONS >> CHANGE ITEM NUMBER .Select D600 .Click OK .MORE ACTIONS >> CHANGE ITEM NUMBER .Select MOTR-24 .Click OK RESULTS: BMXAA8229W - Record ASSETSPECHIST : Start Date=1/3/22 6:03 AM Asset Specification Unique ID=2,124 Attribute=RAMSIZE Asset=61004 Site=BEDFORD Section= has been updated by another user. Your changes have not been saved. Refresh the record and try again. EXPECTED RESULTS: User expects to change the item with no error. REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * "UPDATED BY ANOTHER USER" ERROR WHILE CHANGING ITEM MORE * * THAN ONCE IN AN ASSET ASSOCIATED WITH SPECIFICATIONS * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ37583
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-02
Closed date
2022-03-10
Last modified date
2022-03-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
11 March 2022