IBM Support

IJ37583: ERROR WHILE CHANGING ITEM IN ASSET ASSOCIATED WITH SPECIFICATIONS

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APAR status

  • Closed as program error.

Error description

  • Problem Description
    Issue while trying to change Item on an Asset that has
    Specifications associated.
    
    STEPS TO REPRODUCE:
    
    .GO TO >> ASSETS >> ASSETS
    .Bring up 1004 asset
    .MORE ACTIONS >> CHANGE ITEM NUMBER
    .Select D600
    .Click OK
    .MORE ACTIONS >> CHANGE ITEM NUMBER
    .Select MOTR-24
    .Click OK
    
    RESULTS: BMXAA8229W - Record ASSETSPECHIST : Start Date=1/3/22
    6:03 AM Asset Specification Unique ID=2,124 Attribute=RAMSIZE
    Asset=61004 Site=BEDFORD Section= has been updated by another
    user. Your changes have not been saved. Refresh the record and
    try again.
    
    EXPECTED RESULTS: User expects to change the item with no error.
    
    
    REPORTED IN VERSION:  Tivoli's process automation engine 7.6.1.2
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * "UPDATED BY ANOTHER USER" ERROR WHILE CHANGING ITEM MORE     *
    * THAN ONCE IN AN ASSET ASSOCIATED WITH SPECIFICATIONS         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ37583

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-02

  • Closed date

    2022-03-10

  • Last modified date

    2022-03-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
11 March 2022