IJ37553: UNABLE TO HYPERLINK TO AN (INDUSTRY SOLUTION) WORK ORDER APPLICATION FROM THE TASK AS YOU CAN FROM WORK ORDER

APAR status

• Closed as program error.

Error description

• Graphical Assignment (Work View) - unable to hyperlink to an
  (industry solution) work order application from the task as you
  can from the Work Order.
  
  STEPS TO REPRODUCE:
  1. Create a work order with an assignment.
  2. Create a work list in Graphical Assignment referencing the
  work order in step#1.
  3. Select the Work View tab.
  4. Right-click the Work (wonum) field against a task.
  
  RESULTS:
  The options available for WO include the industry options such
  as WOTRACK (Tr) but for the task you only see base WOTRACK (only
  the Work Order Tracking and Quick Reporting applications are
  available for the task).
  
  EXPECTED RESULTS:
  You should get the same (action) options when right click on
  task as you do for the Work Order.
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2-IFIX20211122
  IBM Maximo Asset Management Scheduler 7.6.8.0
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users.                                             *
  ****************************************************************
  

Problem conclusion

• A fix for this problem will be included in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels