APAR status
Closed as program error.
Error description
PROBLEM: When revising a contract that was previously approved, received error BMXAA4210E ? Database error for Invalid sequence when revising a contract when saving the record. Revising the contract either by updating to data or changing the status upon Save causes the error to display but the updates are applied successfully. STEPS TO REPRODUCE: 1. Move to the Warranty Contracts application 2. Create a new contract 3. Populate the vendor field 4. Move to the Contract Lines tab 5. Under Contact Lines select the New Row button 6. Enter in the required information (Item description, Duration, Time Unit) 7. Under More Actions select Authorize Sites 8. Select the Bedford site and select the OK button 9. Change the status of the Contract to APPR 10. Move to the Associated Assets tab 11. Under the Assets/Locations section select the New Row button 12. Populate the Asset field 13. Save the Contract 14. Under More Actions select Revise Contract 15. Populate the description field and select the OK button 16. In the Revise contract that was just created, change the status to APPR 17. Under More Actions select Revise Contract again (the revision number should be 2) 18. Populate the description field and select the OK button Expected Results: The contract should be revised successfully Results: Error BMXAA4210E - Database error number 17274 has occurred. Invalid SQL queries are logged in the log file gets thrown when attempting to revise the contract Reported In Version: Tivoli's process automation engine 7.6.1.2
Local fix
Problem summary
**************************************************************** * PROBLEM DESCRIPTION: * * PROBLEM: * * When revising a contract that was previously approved, * * received * * error BMXAA4210E * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ37505
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-01-28
Closed date
2022-02-22
Last modified date
2022-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
23 February 2022