IBM Support

IJ37281: WORK ORDER TRACKING APPLICATION, DYNAMIC JOB PLAN FIELD IS DISPLAYED WHEN IT SHOULDN'T BE.

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APAR status

  • Closed as program error.

Error description

  • In the WO Tracking app, the "Total Work Units" field is
    displayed whether or not the WO is associated with a Dynamic Job
     Plan.
    
    STEPS TO REPRODUCE:
    
    1. Go to Job Plans application.
    
    2. Create a non-Dynamic Job Plan, i.e. with "Is dynamic?" flag
    unchecked.
    
    3. Save the JP record, take note of its number and change the
    Status to Active.
    
    4. Go to WO Tracking application.
    
    5. Create a new WO associated to the JP above.
    
    RESULTS:
    Note that in the Job Details section, "Total Work Units" field
    is displayed.
    
    6. From "Multiple Assets,Locations and CIs" table-window, click
    on New Row button.
    
    RESULTS:
    Note that in the Details section, "Total Work Units" field is
    displayed as well.
    
    EXPECTED RESULTS:
    Since the WO is associated to a non-Dynamic JP, the "Total Work
    Units" field should be hidden.
    
    REPORTED IN VERSION:
    IBM Maximo Asset Management 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK ORDER TRACKING APPLICATION, DYNAMIC JOB PLAN FIELD IS   *
    * DISPLAYED WHEN IT SHOULDN'T BE.                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be included in a future Release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ37281

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-28

  • Closed date

    2022-09-02

  • Last modified date

    2022-09-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
08 September 2022