IBM Support

IJ36952: GRAPHICAL SCHEDULING - MODIFY WORK DETAILS DOES NOT UPDATE CONSISTENTLY.

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APAR status

  • Closed as program error.

Error description

  • In Graphical Scheduling when using Modify Work Details to
    change the description, priority and supervisor it is very
    inconsistent in how it updates the Graphical VIew.
    
    When updating the description on Modify Work Details and
    clicking OK, it updates right away on the Graphical View tab.
    When updating the priority the user has to refresh before they
    can see the update on the Graphical View tab.
    When updating the Supervisor the user has to  discard and
    refresh to see the changes.
    
    So this is working 3 different ways.
    
    Reproduced in house on 7.6.1.2 with the current IFix.
    
    STEPS TO REPRODUCE:
    1. Create a work order with 2 tasks.   Give each task a
    duration of 3 or 4.
    2. In Graphical Scheduling create a new schedule with a valid
    Calendar and Shift and a Work Query to select the new work
    order.
    3. On the Graphical View tab use the toolbar button with
    tooltip 'Displays Menu to choose visible columns'
    to check the boxes for description, priority and supervisor if
    they are not already checked.
    4. Then check the checkboxes on the far left for the 2 tasks.
    5 Right click on one of the tasks and select Modify Work
    Details.
    6. On the Modify Work Details dialog change the description,
    priority and supervisor for the first task.
    7. Click OK.
    8. On the Graphical View you will see that the description has
    changed but not the priority or the supervisor.
    9. Click on Refresh Schedule and now you will see that the
    priority has changed.
    10. Click on Discard Changes and Refresh and now the supervisor
    will be changed.
    
    RESULTS:
    As steps 8, 9 and 10 show this is not consistent.
    
    EXPECTED RESULTS:
    For all to change at the same time.   If it needs a Refresh or
    a Discard Refresh that is ok as long as all are changed by the
    same action.
    
    REPORTED IN VERSION:
    7.6.1.2 with current IFix
    

Local fix

Problem summary

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: | Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ36952

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    768

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-04

  • Closed date

    2022-01-06

  • Last modified date

    2022-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"768"}]

Document Information

Modified date:
07 January 2022