IBM Support

IJ36903: AFTER UPGRADING ILMT FROM 9.2.25 TO 9.2.26, UNABLE TO LOGIN TO THE ILMT WEBSITE WITH IE

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APAR status

  • Closed as program error.

Error description

  • After upgrading ILMT from 9.2.25 to 9.2.26, we are unable to
    login to the ILMT website with IE due to the following message.
    
    Internet explorer error:
    There is a problem with this website?s security certificate.
    The security certificate presented by this website is not
    secure.
    Security certificate problems may indicate an attempt to fool
    you or intercept any data you send to the server.
    We recommend that you close this webpage and do not continue to
    this website
    
    
    
    
    TS007866886
    

Local fix

  •  login with FireFox or Chrome open up 'Management: Server
    Settings' and Generate a new self-signed certificate.
    Restart ILMT to pick up the certificate replacement
    

Problem summary

  • ****************************************************************
    *****************
    ERROR DESCRIPTION:
    
    After upgrading ILMT from 9.2.25 to 9.2.26, we are unable to
    
    login to the ILMT website with IE due to the following message.
    
    
    
    Internet explorer error:
    
    There is a problem with this website?s security certificate.
    
    The security certificate presented by this website is not
    
    secure.
    
    Security certificate problems may indicate an attempt to fool
    
    you or intercept any data you send to the server.
    
    We recommend that you close this webpage and do not continue to
    
    this website
    
    
    
    
    
    
    
    
    
    TS007866886
    
    ****************************************************************
    *****************
    * EXPECTED RESULTS:
    * The issue does not occur.
    ****************************************************************
    * RECOMMENDATION: Apply appropriate update when available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
     | Update | ILMT 9.2.27.0
    ****************************************************************
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ36903

  • Reported component name

    LIC METRIC TOOL

  • Reported component ID

    5724LMTEM

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-12-29

  • Closed date

    2022-01-04

  • Last modified date

    2022-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LIC METRIC TOOL

  • Fixed component ID

    5724LMTEM

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920"}]

Document Information

Modified date:
05 January 2022