IJ36443: WHEN TRYING TO COMPLETE AN ASSIGNMENT IN THE WORK ORDER TRACKING APPLICATION, GOT ERROR BMXAA8229W

APAR status

• Closed as program error.

Error description

• PROBLEM: When trying to complete an assignment in the Work
  Order Tracking application, the following error is received:
  "BMXAA8229W - Record WORKORDER : Site=BEDFORD Work Order=23123
  has been updated by another user. Your changes have not been
  saved. Refresh the record and try again"
  
  STEPS TO REPLICATE:
  1. Go to Work Order Tracking application
  2. Create a new Work Order (23123)
  - Select any location
  - Save
  3. Change status to APPR
  4. Go to Assignments Tab - Add one (or two) assignments
  Click New Row
  Set Craft: MECH
  Hour will be set as 1 hr as default
  Click New Row
  Set Craft: ELECT
  Hour will be set as 1 hr as default
  5. Add a labor to each of the assignment
  For MECH, assign ADAMS
  For ELECT, assign CALCOTT
  Then, Schedule Start date will be set with current date
  6. Try to complete assignment for first record.
  Will get message "BMXAA2641E - You cannot enter actual labor
  with future dates and times."
  7. Change Scheduled Start Date for the assignment to previous
  day or time
  8. Click complete assignment for first assignment
  
  RESULT:  Error "BMXAA8229W - Record WORKORDER : Site=BEDFORD
  Work Order=23123 has been updated by another user. Your changes
  have not been saved. Refresh the record and try again
  
  EXPECTED RESULT: Complete without error
  
  REPORTED IN VERSION: Maximo Asset Management 7.6.1.2
  
  AFFECTED APPLICATION (for Maximo Only):
  Work Order Tracking application
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * COMPLETING AN ASSIGNMENT IN THE WORK ORDER TRACKING          *
  * APPLICATION RETURNS THE FOLLOWING ERROR: ERROR BMXAA8229W    *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels