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IJ36084: BMXAA6694W - THE MBOVALUEINFO FOR ATTRIBUTE PRINTTHRULINKDFLT FOR OBJECT DOCLINKS COULD NOT BE RETRIEVED WARNING IN LOG

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APAR status

  • Closed as program error.

Error description

  • Customer has Root Logging set to WARN as it's a newly upgraded
to 7612 env and the warning appears constantly.


Steps to Reproduce:
Do some doclink related activity in applications with Root
Logger set to WARN the stack trace appears
29/09/21 21:46:46:986 BST] 00004d21 SystemOut O 2021-09-29
21:46:46:984 [WARN] [mxAppSrv02] [] BMXAA6694W - The
mbovalueinfo for attribute PRINTTHRULINKDFLT for object
DOCLINKS could not be retrieved.
psdi.util.MXSystemException: BMXAA6694W - The mbovalueinfo for
attribute PRINTTHRULINKDFLT for object DOCLINKS could not be
retrieved.
at psdi.mbo.Mbo.getMboValueInfo(Mbo.java:1230)
at psdi.mbo.Mbo.getMboValue(Mbo.java:1183)
at psdi.mbo.Mbo.getMboValueData(Mbo.java:1406)
at psdi.mbo.MboData.<init>(MboData.java:98)
at psdi.mbo.Mbo.getMboData(Mbo.java:1527)
at
psdi.webclient.system.beans.DataBean.setCurrentRecordData(DataBe
an.java:3242)
at
psdi.webclient.system.beans.DataBean.fetchRecordData(DataBean.ja
va:4685)
at
psdi.webclient.system.beans.DataBean.getMboValueData(DataBean.ja
va:2659)
at
psdi.webclient.system.beans.DataBean.getString(DataBean.java:233
9)
at
psdi.webclient.beans.doclinks.RegisterDocBean.execute(RegisterDo
cBean.java:260)
at
psdi.webclient.beans.doclinks.AddDocLinksBean.execute(AddDocLink
sBean.java:115)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
Impl.java:90)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
AccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at
psdi.webclient.system.beans.DataBean.callBeanMethod(DataBean.jav
a:6912)
at
psdi.webclient.system.beans.DataBean.callMethod(DataBean.java:67
14)
at
psdi.webclient.system.beans.DataBean.callMethod(DataBean.java:66
90)
at
psdi.webclient.system.session.WebClientSession.handleDialogOK(We
bClientSession.java:4225)
at psdi.webclient.controls.Dialog.dialogok(Dialog.java:151)
at psdi.webclient.controls.Dialog.dialogok(Dialog.java:132)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
Impl.java:90)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
AccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)
at
psdi.webclient.system.controller.BaseInstance.handleEvent(BaseIn
stance.java:431)
at
psdi.webclient.system.controller.BaseInstance.handleEvent(BaseIn
stance.java:425)
at
psdi.webclient.system.controller.ControlInstance.handleEvent(Con
trolInstance.java:998)
at
psdi.webclient.system.session.WebClientSession.handleEvent(WebCl
ientSession.java:1373)
at
psdi.webclient.system.session.WebClientSession.processRequestEve
nt(WebClientSession.java:6219)
at
psdi.webclient.system.session.WebClientSession.handleClientSideQ
ueueRequest(WebClientSession.java:6175)
at
psdi.webclient.system.session.WebClientSession.handleRequest(Web
ClientSession.java:892)
at
psdi.webclient.system.session.AsyncRequestManager.handleRequest(
AsyncRequestManager.java:555)
at
psdi.webclient.system.session.AsyncRequestManager.manageRequest(
AsyncRequestManager.java:253)
at
psdi.webclient.system.controller.RequestManager.manageRequest(Re
questManager.java:290)
at
psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientS
ervlet.java:141)
at
psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.
java:52)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
apper.java:1235)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
vletWrapper.java:779)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
vletWrapper.java:478)
at
com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest
(ServletWrapperImpl.java:179)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(We
bAppFilterChain.java:143)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
FilterChain.java:96)
at
psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.doFi
lter(HttpCrossSiteScriptingSecurity.java:66)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
lterInstanceWrapper.java:197)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
FilterChain.java:90)
at
psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MXCorr
elationFilter.java:137)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
lterInstanceWrapper.java:197)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
FilterChain.java:90)
at
psdi.webclient.system.filter.PerformanceMonitor.doFilter(Perform
anceMonitor.java:126)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
lterInstanceWrapper.java:197)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
FilterChain.java:90)
at
psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilter(Ht
tpXFrameOptionsFilter.java:38)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
lterInstanceWrapper.java:197)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
FilterChain.java:90)
at
psdi.webclient.system.filter.MTContextFilter.doFilter(MTContextF
ilter.java:53)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
lterInstanceWrapper.java:197)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
FilterChain.java:90)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebA
ppFilterManager.java:979)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters
(WebAppFilterManager.java:1119)
at
com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleReques
t(CacheServletWrapper.java:82)
at
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.
java:966)
at
com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContai
ner.java:1817)
at
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLin
k.java:382)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscr
imination(HttpInboundLink.java:465)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRe
quest(HttpInboundLink.java:532)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequ
est(HttpInboundLink.java:318)
at
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complet
e(HttpICLReadCallback.java:88)
at
com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureComp
leted(AioReadCompletionListener.java:175)
at
com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyn
cFuture.java:217)
at
com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncC
hannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at
com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at
com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHand
ler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)

Results:
Exception appears when Root Logger set to WARN

Expected Results:
No warning should be thrown

Product Version:
Tivoli's process automation engine 7.6.1.2-IFIX20210625-1908
Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-37

Local fix

  • Turn Root Logger to ERROR and Warnings will stop

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* MAXIMO                                                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Customer has Root Logging set to WARN as it's a newly        *
* upgraded                                                     *
* to 7612 env and the warning appears constantly.              *
****************************************************************

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
package: release\fix pack for Release 7.6.1.3 Product

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ36084
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-11-11
    • 

  • Closed date
    2021-12-06
    • 

  • Last modified date
    2021-12-06
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            07 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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