APAR status
Closed as program error.
Error description
In Graphical Scheduler app, Graphical View tab, appears workorder records from other Organization are returned other than the one in the scheduler where clause. This occurs when an enviroment is multi organization and same wonum's might exists in two different sites and/or orgs. Steps to replicate: PRERREQUISITES: In the systems there must be 2 work orders with the same wonum but for different sites/organizations. These 2 work orders must have planned labor records created with Crew Type specified (in order to check the case, is better that the crew types are different between the work orders) Here are the steps to replicate the issue: Log in as WILSON Go to Work Order Tracking Go to Profile link, Default Information link and check that user WISLON has the Default Insert Site set to BEDFORD which is in Org EAGLENA Insert a new work order record, edit wonum from default value and insert MPMM Go to the Plans tab and scroll down to the Labor sub-tab and click New Row Enter a CRAFT=ELECT and save record Now go to Profile, Default Information for user WISLON and ensure that the Default Insert Site is set to CHILEHDQ which is in Org EAGLESA Insert a new work order record, edit wonum from default value and insert MPMM Go to the Plans tab and scroll down to the Labor sub-tab and click New Row Enter a Crew Type=TEST and save record (you may need to hyperlink to the Crew Type application and insert a new crew type record for EAGLESA, if one does not already exist. Fill in required fields and leave any defaults) Save record Go to the Graphical Scheduling application and insert a new record Leave all defaults, Calendar=DAY / EAGLENA, Shift=DAY, Organization is auto-filled with EAGLENA Under Work Queries click New Row, Data Source=WORKORDER, Query Name=My work order, Where Condition=(wonum like '%wonum_from_above%' and siteid='BEDFORD' and status not in ('CLOSE','CANCEL') and historyflag=0) Save record Click on the Graphical View tab RESULT: Scroll down to Resources data area Despite the Organization=EAGLENA on the header of the main tab and the Where Condition entered the Crew Type from the wonum in EAGLESA is returned and displayed EXPECTED RESULT: The results should be restricted to the EAGLENA organization and should not display info from a work order in another Organization even though the same wonum is in use and a Crew Type is specified NOTE: If a CRAFT is used on the work order in CHILEHDQ, EAGLESA then the Craft is not seen in Graphical Scheduler, this ONLY occurs when a Crew Type is used on the PLanned Labor line . Reported in Version: IBM Maximo Asset Management Scheduler 7.6.8.0 Tivoli's process automation engine 7.6.1.2-IFIX20201123-1524
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ36048
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-11-19
Closed date
2021-11-22
Last modified date
2021-11-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
23 November 2021