IJ35956: MAXIMO REPLACES # WITH %23 PREVENTING MAXIMO WORK CENTRE ATTACHED LINK FROM WORKING

APAR status

• Closed as program error.

Error description

• When an Inspection result is attached as a link in Attachments
  the character # is replaced by %23 and the work center cannot be
  opened, the user is taken to their start centre
  STEPS TO REPRODUCE:
  1. Open the Work Order Tracking application and the details for
  one work order
  2. Add an inspection form then save
  3. Click on Conduct an Inspection - the work center opens
  4. Copy the link of the inspection
  e.g:http://sample_URL/maximo-x/?uid=461#/inspector/detail
  5. In the WO details click on Add New Attachments/Add New Web
  page and add the above link
  6. click on View Attachments - the link is transformed in: http
  ://sample_URL/maximo-x/?uid=461%23/inspector/
  detailand the start center is opened instead of the inspection w
  center
  RESULT:
  The start center is opened instead of the inspection work center
  
  EXPECTED RESULT:
  The Work Center should be opened
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO/Work Centers                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MAXIMO REPLACES # WITH %23 PREVENTING MAXIMO WORK CENTRE     *
  * ATTACHED LINK FROM WORKING                                   *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels