IJ35953: OPEN DRILLDOWN VIEW WORK DETAILS DIALOG NOT WORKING

APAR status

• Closed as program error.

Error description

• When clicking ?View Work Details? after opening the asset
  drilldown in the Work Order Tracking application, the ?Relate
  Records? button doesn?t work. You will be presented with the
  following error message: BMXAA4176E - Attribute WONUM does not
  exist. Gather the logs from the <HOME> directory and determine
  the process or app referencing the invalid attribute.
  STEPS TO REPRODUCE:
  1. Open the Work Order Tracking application and select a work
  order that has an asset associated which is used on at least 2
  other work orders, e.g. filter for work orders for asset 11430
  2. Click ?Open Drilldown? by opening the menu next to the asset
  number.
  3. Click ?View Work Details?.
  4. Select at least 2 work orders to relate and click ?Relate
  Records?. The error will now show: BMXAA4176E - Attribute WONUM
  does not exist. Gather the logs from the <HOME> directory and
  determine the process or app referencing the invalid attribute.
  RESULT: An error message is displayed when using View Work
  Details.
  EXPECTED RESULT:
  The View Work Details dialog should display without any error
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users of Extended Drilldown                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * "BMXAA4176E - Attribute WONUM does not exist. Gather the     *
  * logs from the <HOME> directory and determine the process or  *
  * app referencing the invalid attribute." encountered when     *
  * relating records via the Extended Drilldown > View Work      *
  * Details.                                                     *
  ****************************************************************
  STEPS TO REPRODUCE:
  1. In System Properties application, make sure
  mxe.webclient.extendedDrilldown is set to true and that Live
  Refresh is executed if you need to change the value to true.
  2. Open the Work Order Tracking application and select a work
  order that has an asset associated which is used on at least 2
  other work orders, e.g. filter for work orders for asset 11430
  3. Click "Open Drilldown" by opening the menu next to the asset
  number.
  4. Click "View Work Details" from the Extended Drilldown.
  5. Select at least 2 work orders to relate and click "Relate
  Records". The error will now show: BMXAA4176E - Attribute WONUM
  does not exist. Gather the logs from the <HOME> directory and
  determine the process or app referencing the invalid attribute.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels