IJ35922: IN THE CONDUCT INSPECTION APPLICATION, THE SESSION HANGS WHILE CREATING FOLLOW-UP WORK ORDERS BY CLICKING ON BATCH ACTIONS.

APAR status

• Closed as program error.

Error description

• Problem Description:
  Completing a batch Inspection by using "Batch Actions", i.e.
  multiple Inspection Forms and Inspection Results on a Work
  Order, results in partial Follow-Up Work Orders being generated.
  No warning or error message displayed.
  
  STEPS TO REPRODUCE:
  
  1. Go to Manage Inspection Forms application.
  
  2. Create and activate 3 forms: FORM-MAIN, FORM-10 and FORM-20.
  
  3. Go to Job Plans application.
  
  4. Create and activate a Job Plan JP-01 associated to Inspection
  Form FORM-MAIN and with 2 Tasks:
  . Task 10 associated to Inspection Form FORM-10.
  . Task 20 associated to Inspection Form FORM-20.
  
  5. Go to Preventive Maintenance application.
  
  6. Create and activate a PM PM-01 against any Asset and
  associated to Job Plan JP-01.
  
  7. Generate a WO from PM-01 and take note of its number.
  
  8. Go to WO Tracking application and bring up the WO created
  above.
  
  9. With the WO record on the screen, from More Actions menu,
  select "Enter Inspection Results".
  
  10. In the Conduct Inspection application, answer the Inspection
  questions, then click on "Batch Actions".
  
  RESULTS:
  Conduct Inspection application will start creating the Follow-Up
  Work Orders and goes into a hang mode with a spinning circle.
  This will never complete and the browser session needs to be
  closed. Upon checking database, just some of the expected 12
  Follow-Up Work Orders were created.
  
  EXPECTED RESULTS:
  All the Follow-Up Work Orders should be created.
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.1.2
  IBM Maximo Asset Management Work Centers 7.6.0.4
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * USERS ENCOUNTER ERROR BMXAA8229W AFTER CLICKING FOLLOW UP    *
  * BATCH ACTION                                                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels