IJ35850: AVAILABLE LABOR DIALOG DOES NOT DISPLAY RECORDS WHEN FILTERBYWORKZONE IS SET TO 0

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  When the FILTERBYWORKZONE attribute is set to 0, and a Location
  has a Work Zone associated, and the Location is used on a Work
  Order, the Available Labor dialog will not present any rows for
  selection on the Assignments tab
  Users observed that the default query is not correct, or
  otherwise doesn't change based on whether the value of
  WORKORDER.FILTERBYWORKZONE is set to the non-default value of 0.
  STEPS TO REPRODUCE:
  1. Log in to maxdemo instance
  2. Go To System Configuration | Platform Configuration |
  Database Configuration
  3. In the Object field enter "workorder" and press Enter
  4. Click WORKORDER to open the record
  5. On the Attributes tab click Filter
  6. In the Attribute field enter "filterby" and press Enter
  7. Expand the details for FILTERBYWORKZONE
  8. Update the default value to 0
  9. Save the record
  10. On the List View tab click the refresh button on the
  toolbar (Status of WORKORDER updates to "To Be Changed")
  11. More Actions | Apply Configuration Changes
  12. Click the Start Configuring Database button
  13. In the Password field enter the password for MAXADMIN (or
  value in the User Name field)
  14. In the Reason For Change field enter "FILTERBYWORKZONE = 0"
  15. Click OK
  16. Click OK at the System Message, "BMXAA0575I - You started
  the database configuration. You can click Refresh Status at any
  time to see the latest status."
  17. Periodically click the Refresh Status button until the
  System Message appears, "BMXAA0577I - The database
  configuration is complete. You can view the log file to see the
  detailed status."
  18. Click OK
  19. Click OK to close the dialog
  20. Go To Assets | Locations
  21. Common Actions | New Location
  22. In the Location field enter "LOC-01"
  23. In the Description field enter "Location 01"
  24. In the Type field | Select Value | click OPERATING
  25. On the Work Zones tab click the New Row button
  26. In the Work Zone field | Detail Menu | Go To Work Zones
  27. Common Actions | New Work Zone
  28. In the Work Zone field enter "WZ-01"
  29. In the Description field enter "Work Zone 01"
  30. In the Work Zone Type field | Select Value | click ZONE1
  31. Save the record
  32. Click Return With Value
  33. Save the record
  34. Go To Work Orders | Work Order Tracking
  35. Common Actions | New Work Order
  36. In the Location field enter "loc-01" and tab out
  37. On the Assignments tab | Assignments section | click the
  New Row button
  38. In the Craft field | Detail Menu | Select Value
  39. Click ELECT where Skill Level is FIRSTCLASS
  40. In the Labor field | Detail Menu | Select Value
  41. Observe that Labor rows are presented for selection as
  expected
  42. Click the Available Labor button
  43. In the To field click the Select Date button
  44. Click a date that is at least 3 weeks in the future
  45. In the Location field | Select Value
  46. In the Location field enter "loc-01" and press Enter
  47. Click LOC-01
  48. Click the Refresh button
  RESULT:
  No rows are populated in the Labor column
  EXPECTED RESULT:
  Labor rows are presented for selection as expected
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.0-IFIX20201118-2044
  Build 20180718-1141
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Available Labor dialog within the Assignments tab of the *
  * Work Order Tracking application filters by Work Zone even    *
  * when the default value of the WORKORDER.FILTERBYWORKZONE     *
  * attribute is set to 0.                                       *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future Release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels