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IJ35773: OFFLINE MAP SYNC FAILS

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APAR status

  • Closed as program error.

Error description

  • Problem details:
    =================
    Having issues with the synchronization process done from the Map
    Manager application.
    Customer made some changes on the feature side. After that we
    started the sync one more time.
    The result was again message "It was not possible to synchronize
    replica. Contact administrator (in czech)".
    
    
    STEPS TO REPRODUCE:
    ===================
    Customer made some changes on the feature side. After that we
    started the sync one more time.
    The result was again message "It was not possible to synchronize
    replica. Contact administrator (in czech)". When looking into
    the debug communication:
    
    1)Anywhere asks for status:
    https://gis-prod1.gasnet.cz:6443/arcgis/rest/services/SMW/VVTL/
    FeatureServer/jobs/j10c66f2734184fe6985daa6021795c11?f=json
    
    2) ESRI returns completed status:
    {"transportType":"esriTransportTypeUrl","responseType":"esriRep
    licaResponseTypeEdits","replicaName":"mxReplica1024_offlinearea
    uid_20_20210910_145216_618","replicaID":"{7C84D387-0CD6-4DBE-9A
    EC-0907304582E8}","targetType":"client","resultUrl":"https://gi
    s-prod1.gasnet.cz:6443/arcgis/rest/directories/arcgisoutput/SMW
    /VVTL_MapServer/mxReplica1024_offlineareauid_20_20210910_145216
    _61819857c3470b542329d3e7d6dacac1d16.json","submissionTime":163
    1879326000,"lastUpdatedTime":1631879354000,"status":"Completed"}
    
    2) Anywhere requests replica details:
    https://gis-prod1.gasnet.cz:6443/arcgis/rest/directories/arcgis
    output/SMW/VVTL_MapServer/mxReplica1024_offlineareauid_20_20210
    910_145216_61819857c3470b542329d3e7d6dacac1d16.json
    
    3) ESRI returns changes:
    {"replicaID":"7C84D387-0CD6-4DBE-9AEC-0907304582E8","layerServe
    rGens":[{"id":1,"serverGen":1631879344607}],"responseType":"esr
    iReplicaResponseTypeEdits","edits":[{"id":1,"serverGen":1631879
    344607,"features":{"adds":[],"updates":[{"geometry":{"paths":[[
    [15.314823055000033,49.967466319000039],[15.314622909000036,49.
    967753649000031],[15.295598171000051,49.964644831000044],[15.31
    4560335000067,49.967842423000036],[15.314427851000062,49.968036
    792000078],[15.314283999000054,49.968251919000068],[15.31419470
    700007,49.968362937000052],[15.314186961000075,49.9683725680000
    63],[15.314127581000037,49.968446408000034],[15.313907559000029
    ,49.968764880000037],[15.313691409000057,49.969078590000038],[1
    5.313338864000059,49.969598651000069],[15.313012678000064,49.97
    0077802000048],[15.312629110000046,49.970648180000069]]]},"attr
    ibutes":{"OBJECTID":553080,"ACTUAL_LENGTH":387.35879516,"ASSET_
    ID":"","CATHODIC_SECTION":null,"DATE_INSTALLED":-2208992400000,
    "DESIGN_PRESSURE":0,"EXTERNAL_COATING":"Nezadáno","GLOBALID":"{
    8CBF4288-0F41-474D-8135-3E134317EDBA}","ID":164328546,"INCLUSIO
    N_TPG_70003":"Nezadáno","INSPECTION_AREA_GISIDS_TEXT":"","LENGT
    H":387.35733438,"MANUFACTURER":"","MATERIAL":"Nezadáno","MOP_DA
    TE":-3600000,"NOMINAL_DIAMETER":"0.000","PARENT_FUNCLOC_ID":nul
    l,"PRESSURE":"VVTL","REMARKS":"","RWE_ACQUIRED_BY":"Nezji?t?no"
    ,"RWE_ACTIVE_PROTECTED":"Neznámo","RWE_CONN_RESTRICT_TEXT":"","
    RWE_CONSTRUCTION":"","RWE_CONTRACT":null,"RWE_DATE_INACTIVATION
    ":-3600000,"RWE_DRAWING_PRECISION":"Orienta?n?","RWE_GET_PROTEC
    TIVE_ZONE":0,"RWE_GET_SECURITY_ZONE":0,"RWE_INACTIVATION_TYPE":
    "","RWE_INVENTORY_NUMBER":"","RWE_LABEL":"","RWE_MRS":0,"RWE_NO
    MINAL_THICKNESS":0,"RWE_OBJECT_NAME":"","RWE_OPERATING_PRESSURE
    ":0,"RWE_OPERATOR":"Cizísubjekt","RWE_OWNER":"Cizí","RWE_PIPE_TY
    NGE":"","RWE_SDR":0,"RWE_TOWN_NAME":"","RWE_TYPE":"Plynovod","R
    WE_WATER_CAPACITY":0,"SOURCE_ID":231901441,"SPS_FUNCLOC_ID":"",
    "SPS_STREET_NAME":"","SPS_TOWN_LOCALITY_NAME":"","STATION_IND":
    "Ne","STATUS":"Provozcizím subjektem","WALL_THICKNESS":"","MX_VA
    X":1704767.5277219999,"CENTR_Y":6440800.5112266103,"CREATED_USE
    R":"GDO","CREATED_DATE":1625349025000,"LAST_EDITED_USER":"GDO",
    "LAST_EDITED_DATE":1631873925000}}],"deleteIds":[]}}]}
    
    4) Anywhere shows mentionned message. Nothing more. Please see
    details in attached HAR file.
    
    EXPECTED BEHAVIOUR:
    ====================
    The offline replica sync should work.
    
    Reproduced On:
    ========================
    Tivoli's process automation engine 7.6.1.2
    IBM Maximo Spatial Asset Management 7.6.1.0
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Anywhere Maximo users                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OFFLINE MAP SYNC FAILS                                       *
    ****************************************************************
    

Problem conclusion

  • The fix has been made
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ35773

  • Reported component name

    ANYWHERE APPS

  • Reported component ID

    5725M39MA

  • Reported release

    764

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-26

  • Closed date

    2021-10-29

  • Last modified date

    2021-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Anywhere
    

Fix information

  • Fixed component name

    ANYWHERE APPS

  • Fixed component ID

    5725M39MA

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"764","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
02 June 2022