IJ35667: RUNNING REPORTS FROM TOOLBAR NOT POSSIBLE WHEN LOCALE IS SET TO ?DE_CH?

APAR status

• Closed as program error.

Error description

• PROBLEM:  Running reports from Toolbar not possible when Locale
  is set to ?de_CH?.
  
  PERFORMANCE ISSUE: n/a
  
  STEPS TO REPRODUCE:
  1)Log into Maximo v7612>set locale to Eng(Canada)anything other
  than de_CH (German (Switzerland)).
  2)add direct print reports to WOTRACK application direct print
  menu, so that thre are several in the overflow.
  3)change the locale to de_CH (German (Switzerland)) save and log
  out. Log back in.
  4)go to WOTRACK >click on any of the overflow reports that were
  added custom reports, and none should be clickable. Originally
  added, OOTB reports are still clickable.
  
  This behaviour is only observed with LOCALE set to: de_CH
  (German (Switzerland))
  
  CURRENT ERRONEOUS RESULT:  You will see that nothing happens, no
  new browser window opens
  therefore no report is run.
  
  EXPECTED RESULT:  Birt Report Viewer new browser window to open
  and run report.
  
  ADDITIONAL INFO: root cause is the apostrophe in the menu ID, if
  it's over 999 (i.e. "menu_reportbuttons_1'298_4_a"). Issue is
  reproducible in every browser, in addition to Chrome v93, and in
  FireFox v91.
  
  
  ENVIRONMENT (SYSTEM INFO):
  
  
  Environment: System Information App Server IBM WebSphere
  Application Server 9.0.5.5 Version Tivoli's process automation
  engine 7.6.1.2-IFIX20210407-1524 Build 20200715-0100 DB Build
  V7612-284 HFDB Build HF7612-23 IBM Maximo Asset Management Work
  Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119 HFDB
  Build HF7680-10 IBM Maximo Calibration 7.6.1.0 Build
  20200715-0100 DB Build V7600-08 IBM Maximo Asset Management
  Scheduler 7.6.8.0 Build 20200715-0100 DB Build V7680-148 HFDB
  Build HF7680-17 IBM Tpae Integration Framework 7.6.1.2 Build
  20200615-2330 DB Build V7612-11 IBM Maximo Asset Management
  7.6.1.2 Build 20200715-0100 DB Build V7611-01 IoT Connection
  Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32 Server OS
  Windows Server 2019 Standard 10.0 Server DB Oracle 19.0 (Oracle
  Database 19c Enterprise Edition Release 19.0.0.0.0 - Production
  Version 19.6.0.0.0) (c) Copyright IBM Corp. 2020
  
  LOCAL FIX: N/A
  
  SECURITY IMPACT (Y/N): N
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Running reports from Toolbar not possible when Locale        *
  * is set to "de_CH".                                           *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO REPORTIN

• Fixed component ID

  TIVOREPTS

Applicable component levels