IJ35477: WORK CENTER INSPECTION FORM DOESN'T DELETE METER READING

APAR status

• Closed as program error.

Error description

• Problem details:
  =================
  A meter reading added to an inspection form question cannot be
  deleted, if the meter reading has the "%" character in the meter
  name.
  The key is to have two meters, that contain simlar name, such
  as: "CH4%" and "CH4PPM".
  Only the "CH4%" meter reading is used in any inspection form.
  When the use clicks on the delete button, there is no error in
  the UI and the meter reading is removed from the inspection
  form.
  However, after you save the inspection form, go back to the
  Library Form, edit the Inspection form again, then the question,
  the user sees the meter he just deleted.
  
  STEPS TO REPRODUCE:
  ===================
  1. Login to maximo with maxadmin.
  2. Go to Meters and create two new meters:
  Name: CH4%" and "CH4PPM"
  Both meters have Type: GAUGE
  
  
  1. Set up form name
  Create a question, "Q1"
  Add meter input
  Type "CH4" and select "CH4%" meter
  Save question. Done button.
  Save form.
  Edit form.
  
  3. Log in to the Manage Inspection Forms work center as Theodore
  Seville, username "theo".
  4. The user is presented with 11 active inspection forms.
  5. Create a new inspection form.
  6. Edit it and create a question, "Q1".
  7. Add a meter reading input.
  8. Select the "CH4%" meter.
  9. Click on Done. The user is taken back to the Form Questions.
  10. Click on Save.
  Maximo displays the message that the form was updated.
  13. Select again the form created in step #5.
  14. Click on the Edit button.
  15. Select the question, then click Edit.
  The meter reading I added in step #6 is visible.
  16. Delete the meter reading.
  17. Click on Done.
  18. Click on Save.
  Maximo displays the message that the form was updated.
  19. Select again the form created in step #5.
  20. Click on the Edit button.
  21. Select the form question, then click Edit.
  The meter reading is still displayed.
  
  EXPECTED BEHAVIOUR:
  ====================
  The meter reading should be deleted.
  
  Reproduced On:
  ========================
  Tivoli's process automation engine 7.6.1.2
  IBM Maximo Asset Management Work Centers 7.6.0.4
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * User is unable to delete or update meter input when meter    *
  * name contains wildcard character.                            *
  ****************************************************************
  The wildcard char in the meter name could fetch multiple records
  and breaks the process.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels