IBM Support

IJ35421: INCORRECT ITEMSETID FOR A WEBSERVICE REQUEST, RESULTS IN HTTP RESPONSE AS "500 INTERNAL SERVER ERROR".

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APAR status

  • Closed as program error.

Error description

  • DESCRIPTION:
    
    Sending an incorrect Itemsetid at MIF WebService via SOAP
    results with "<faultstring>BMXAA4147E error" and HTTP Response
    as "500 Internal Server Error".
    
    
    STEPS TO REPRODUCE:
    1) Send a SOAP Request to any webservice in Maximo with
    Incorrect "ITEMSETID", say-"ITEMMMMMSET" .
    2) SOAP Response is received as <faultstring>"BMXAA4147E - Item
    set "ITEMMMMMSET" does not exist. Enter a valid Item Set as
    defined in the Organization application.</faultstring>
    
    RESULT:
    
    WebService works fine and gives the SOAP Response as
    <faultstring>.
    However, HTTP Response is received as 500 Internal Server Error.
    
    
    EXPECTED RESULT:
    
    Maximo to allow the change of HTTP Response codes.
    
    
    REPORTED IN VERSION:
    
    Tivoli's process automation engine 7.6.1.1
    

Local fix

  • N/A
    

Problem summary

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: | Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ35421

  • Reported component name

    INTEGRATION

  • Reported component ID

    5724R46I1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-05

  • Closed date

    2021-10-06

  • Last modified date

    2021-10-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INTEGRATION

  • Fixed component ID

    5724R46I1

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
13 October 2021