APAR status
Closed as program error.
Error description
A Graphical Assignment list will crash when displaying Graphical View with the message similar to: BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error occurred. com.ibm.tivoli.maximo.skd.util.SchedulerException: BMXAT0046E - The model information for project failed to load This will happen when a CRAFT mapping to WMASSIGNMENT exist and if the Graphical Assignment list will be displayed after a Graphical Work Week will be displayed previously. The list will not load anymore until the application server is restarted. STEPS TO REPRODUCE: 1. Go to Graphical Assignment 2. Bring up a list 3. Go to Object and Attribute Mapping 4. Add a CRAFT property with the mapping to WMASSGNMENT 5. Go to Graphical Work Week 6. Bring up a list 7. Go to Graphical Assignment 8. Bring up a list 9. Move to Graphical View RESULT: BMXAA4214E error will be displayed and the list will be unusable until the application server is restarted EXPECTED RESULT: List should load fine REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ35281
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-10-01
Closed date
2021-10-01
Last modified date
2021-10-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
02 October 2021