IBM Support

IJ35273: MEASURE POINT WORK PRIORITY IS IGNORED IN WORK ORDER PRIORITY CALCULATION

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • DESCRIPTION:
If the Priority field value of a Measure Point is updated to
use a value other than the value of the associated Job Plan or
PM, then the resulting Work Order Priority field value will
still use the Job Plan or PM Priority value.
STEPS TO REPRODUCE:
1. Log in to maxdemo instance
2. Go To Planning | Job Plans
3. Common Actions | New Job Plan
4. In the Job Plan field enter "JP-01"
5. In the Description field enter "Job Plan 01"
6. In the WO Priority field enter 3
7. In the Job Plan Tasks section click the New Row button
8. In the Task 10 Description field enter "Task One"
9. Save the record
10. Common Actions | Change Status
11. In the New Status field click the drop-down arrow, then
click Active
12. Click OK
13. Go To Assets | Locations
14. Common Actions | New Location
15. In the Location field enter "L-01"
16. In the Description field enter "Location 01"
17. In the Type field | Select Value | click OPERATING
18. In the Priority field enter 1
19. Save the record
20. Go To Assets | Assets
21. Common Actions | New Asset
22. In the Asset field enter "A-001"
23. In the Description field enter "Asset 001"
24. In the Location field enter "L-01" and tab out
25. On the Meters tab | Meter field | Select Value | click
OILCOLOR
26. Save the record
27. Common Actions | Change Status
28. In the New Status field click the drop-down arrow, then
click OPERATING
29. Click OK
30. Go To Preventive Maintenance | Preventive Maintenance
31. Common Actions | New PM
32. In the PM field enter "P-001"
33. In the Description field enter "PM 001"
34. In the Asset field enter "a-001" and tab out
35. In the Priority field enter 4
36. On the Frequency tab | Estimated Next Due Date field |
click the Select Date button
37. Click today's date
38. Save the record
39. Common Actions | Change Status
40. In the New Status field click the drop-down arrow, then
click Active
41. Click OK
42. Go To Assets | Condition Monitoring
43. Common Actions | New Measure Point
44. In the Point field enter "OC-001"
45. In the Description field enter "Oil Color 01"
46. In the Asset field enter "a-01" and tab out
47. In the Meter field enter "oilcolor" and tab out
48. In the Characteristic Action Values section click the New
Row button
49. In the Value field | Select Value | click BROWN
50. In the Job Plan field enter "jp-01" and tab out
51. In the Priority field replace the default value (3) with 5
52. Save the record
53. Go To Assets | Assets
54. In the Asset field enter "a-001" and press Enter
55. Click A-001 to open the record
56. More Actions | Enter Meter Readings
57. In the New Reading field | Select Value | click BROWN
58. Click OK
59. Go To Assets | Condition Monitoring
60. In the Point field enter "oc-001" and press Enter
61. Click OC-001 to open the record
62. In the Measurements section verify that the reading was
populated
63. More Actions | Generate Work Order
64. Click OK
65. In the System Message, note the Work Order number that was
generated, then click OK
66. Go To Work Orders | Work Order Tracking
67. In the Work Order field enter the number of the Work Order
that was generated, then press Enter
68. Click the record to open it
69. View the values in the Asset/Location Priority and Priority
fields (1,3)
*RESULT: The Work Order is created with a Priority value of 3
from the Job Plan
*EXPECTED RESULT: The Work Order is created with a Priority
value of 5 from the Measure Point
70. Update the condition monitoring point charpointaction to
use your PM from step 2 rather than the job plan from step 1.
Enter a new Reading and generate using thresholds. Note that
the resulting work order uses the expected priority 5
71. Go to Assets | Condition Monitoring
72. In the Point field enter "oc-001" and press Enter
73. Click OC-001 to open the record
74. Expand the details of the row in the Characteristic Action
Values section
75. Delete the value from the Job Plan field
76. In the PM field | Detail Menu | Select Value
77. Click P-001
78. Note that the Priority field populates with the PM Priority
value of 4
79. Save the record
80. Go To Assets | Assets
81. In the Asset field enter "a-001" and press Enter
82. Click A-001 to open the record
83. More Actions | Enter Meter Readings
84. In the New Reading field | Select Value | click BROWN
85. Click OK
86. Go To Assets | Condition Monitoring
87. In the Point field enter "oc-001" and press Enter
88. Click OC-001 to open the record
89. In the Measurements section verify that the reading was
populated
90. More Actions | Generate Work Order
91. Click OK
92. In the System Message, note the Work Order number that was
generated, then click OK
93. Go To Work Orders | Work Order Tracking
94. In the Work Order field enter the number of the Work Order
that was generated, then press Enter
95. Click the record to open it
96. View the values in the Asset/Location Priority and Priority
fields
RESULT:
The Work Order is created with a Priority value of 4 from the PM
EXPECTED RESULT:
The Work Order is created with a Priority value of 5 from the
Measure Point
REPORTED IN VERSION:
Tivoli's process automation engine 7.6.1.2-IFIX20210323-1206
Build 20200715-0100

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* Maximo users                                                 *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* If the Priority field value of a Measure Point is updated to *
* use a value other than the value of the associated Job Plan  *
* or                                                           *
* PM, then the resulting Work Order Priority field value will  *
* still use the Job Plan or PM Priority value.                 *
****************************************************************
STEPS TO REPRODUCE:
1. Log in to maxdemo instance
2. Go To Planning - Job Plans
3. Common Actions - New Job Plan
4. In the Job Plan field enter "JP-01"
5. In the Description field enter "Job Plan 01"
6. In the WO Priority field enter 3
7. In the Job Plan Tasks section click the New Row button
8. In the Task 10 Description field enter "Task One"
9. Save the record
10. Common Actions - Change Status
11. In the New Status field click the drop-down arrow, then
click Active
12. Click OK
13. Go To Assets - Locations
14. Common Actions - New Location
15. In the Location field enter "L-01"
16. In the Description field enter "Location 01"
17. In the Type field - Select Value - click OPERATING
18. In the Priority field enter 1
19. Save the record
20. Go To Assets - Assets
21. Common Actions - New Asset
22. In the Asset field enter "A-001"
23. In the Description field enter "Asset 001"
24. In the Location field enter "L-01" and tab out
25. On the Meters tab - Meter field - Select Value - click
OILCOLOR
26. Save the record
27. Common Actions - Change Status
28. In the New Status field click the drop-down arrow, then
click OPERATING
29. Click OK
30. Go To Preventive Maintenance - Preventive Maintenance
31. Common Actions - New PM
32. In the PM field enter "P-001"
33. In the Description field enter "PM 001"
34. In the Asset field enter "a-001" and tab out
35. In the Priority field enter 4
36. On the Frequency tab - Estimated Next Due Date field - click
the Select Date button
37. Click today's date
38. Save the record
39. Common Actions - Change Status
40. In the New Status field click the drop-down arrow, then
click Active
41. Click OK
42. Go To Assets - Condition Monitoring
43. Common Actions - New Measure Point
44. In the Point field enter "OC-001"
45. In the Description field enter "Oil Color 01"
46. In the Asset field enter "a-01" and tab out
47. In the Meter field enter "oilcolor" and tab out
48. In the Characteristic Action Values section click the New
Row button
49. In the Value field - Select Value - click BROWN
50. In the Job Plan field enter "jp-01" and tab out
51. In the Priority field replace the default value (3) with 5
52. Save the record
53. Go To Assets - Assets
54. In the Asset field enter "a-001" and press Enter
55. Click A-001 to open the record
56. More Actions - Enter Meter Readings
57. In the New Reading field - Select Value - click BROWN
58. Click OK
59. Go To Assets - Condition Monitoring
60. In the Point field enter "oc-001" and press Enter
61. Click OC-001 to open the record
62. In the Measurements section verify that the reading was
populated
63. More Actions - Generate Work Order
64. Click OK
65. In the System Message, note the Work Order number that was
generated, then click OK
66. Go To Work Orders - Work Order Tracking
67. In the Work Order field enter the number of the Work Order
that was generated, then press Enter
68. Click the record to open it
69. View the values in the Asset/Location Priority and Priority
fields (1,3)
*RESULT: The Work Order is created with a Priority value of 3
from the Job Plan
*EXPECTED RESULT: The Work Order is created with a Priority
value of 5 from the Measure Point
70. Update the condition monitoring point charpointaction to use
your PM from step 2 rather than the job plan from step 1.
Enter a new Reading and generate using thresholds. Note that the
resulting work order uses the expected priority 5
71. Go to Assets - Condition Monitoring
72. In the Point field enter "oc-001" and press Enter
73. Click OC-001 to open the record
74. Expand the details of the row in the Characteristic Action
Values section
75. Delete the value from the Job Plan field
76. In the PM field - Detail Menu - Select Value
77. Click P-001
78. Note that the Priority field populates with the PM Priority
value of 4
79. Save the record
80. Go To Assets - Assets
81. In the Asset field enter "a-001" and press Enter
82. Click A-001 to open the record
83. More Actions - Enter Meter Readings
84. In the New Reading field - Select Value - click BROWN
85. Click OK
86. Go To Assets - Condition Monitoring
87. In the Point field enter "oc-001" and press Enter
88. Click OC-001 to open the record
89. In the Measurements section verify that the reading was
populated
90. More Actions - Generate Work Order
91. Click OK
92. In the System Message, note the Work Order number that was
generated, then click OK
93. Go To Work Orders - Work Order Tracking
94. In the Work Order field enter the number of the Work Order
that was generated, then press Enter
95. Click the record to open it
96. View the values in the Asset/Location Priority and Priority
fields
RESULT:
The Work Order is created with a Priority value of 4 from the
PM
EXPECTED RESULT:
The Work Order is created with a Priority value of 5 from the
Measure Point

    



Problem conclusion


    

  • The fix for this APAR is contained in the following maintenance
package: Release 7.6.1.3 of Base Services

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ35273
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-09-30
    • 

  • Closed date
    2022-02-23
    • 

  • Last modified date
    2022-02-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback