IBM Support

IJ35232: A USER IS UNABLE TO RETURN AN ITEM FROM THE INVENTORY APPLICATION TO THE ASSET TEMPLATE APPLICATION

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APAR status

  • Closed as program error.

Error description

  • PROBLEM: A user is unable to return an item from the Inventory
    application to the Asset Template application with error
    "BMXAA4107E"
    
    STEPS TO REPLICATE:
    1. Go to Asset Templates application
    2. Create an Asset Template
    3. Set Asset Template: AT
    4. Set Asset Description: Test
    Save
    5. Click Spare Parts Tab
    6. Click New Row
    7. In Item field, go to Inventory application - Select an item
    (TEST1) - Click Return with Value
    
    RESULTS: Error "BMXAA4107E - Because of an implementation or
    customization problem, the system cannot determine how the
    attributes of object PLUSCTPSPAREPART correspond to the
    attributes ITEMNUM, LOCATION, SITEID, ITEMSETID of object
    INVENTORY. You might need to populate the MAXLOOKUPMAP table
    and restart the server."
    
    EXPECTED RESULT: Can set item from Inventory application
    without any problem
    
    REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.1
    
    AFFECTED APPLICATION (for Maximo Only): Asset Template
    application
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * USER UNABLE TO RETURN AN ITEM FROM THE INVENTORY APPLICATION *
    * TO THE ASSET TEMPLATE APPLICATION                            *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ35232

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-28

  • Closed date

    2021-10-05

  • Last modified date

    2021-10-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
06 October 2021