IBM Support

IJ35004: ENTERING THE REMARKS ATTRIBUTE TO THE MAXATTRIBUTESKIPCOPY TABLE DOES NOT SKIP THE FIELD DURING DUPLICATION.

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APAR status

  • Closed as program error.

Error description

  • DESCRIPTION: When you duplicate a Work Order the
    workorder.remarkdesc shows on the duplicated WorkOrder.
    
    STEPS TO REPRODUCE:
    
    1.In the Work order tracking application, Go to a work Order
    that has the remarks fields populated with in the failure
    reporting tab, where
    the work order is closed.
    
    2. Go to more actions ? duplicate Work Order
    Click on Duplicate Work Order signature option.
    The Remarks description field is populated with in the failure
    reporting tab.
    The issue is the remarks field is copied over on the duplicate
    work order
    
    RESULT: Duplicating a work order, also copies the remarks field.
    
    
    EXPECTED RESULT: The Remarks field should remain blank once the
    work order has been duplicated
    
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.1.2
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ENTERING THE REMARKS ATTRIBUTE TO THE MAXATTRIBUTESKIPCOPY   *
    * TABLE DOES NOT SKIP THE FIELD DURING DUPLICATION.            *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ35004

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-15

  • Closed date

    2021-11-15

  • Last modified date

    2021-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
16 November 2021