IBM Support

IJ34955: START AND END TIMES IN SHIFT INFORMATION SECTION OF GRV INFORMATION POP-UP ARE CHANGED IF YOU ADD TIME OR REMOVE TIME

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    - Open the Graphical Resource View application.
    - Select an existing record and go to Graphical View tab.
    - The Labor records and their Day shifts are showing in
    Graphical View. The standard work shift is 9:00AM-5:00PM.
    - Select category EXTRA TIME in the drop-down menu, Partial Day
    and then click on a shift in the calendar view.
    - Add EXTRA TIME time for 8:00AM-9:00PM to a shift in GRV's
    Graphical View tab.
    - The 'Shift Information' section of the information pop-up box
    (displayed with Option + left-click on Mac / Alt + left-click
    on Windows) displays a new shift Start-End time of
    8:00AM-5:00PM.
    - This time, add EXTRA TIME time for 5:00PM-6:00PM to another
    shift in GRV's Graphical View tab.
    - The 'Shift Information' section of the information pop-up box
    displays a new shift Start-End time of 9:00AM-6:00PM.
    - Add a 1-hour unavailability of Type MEET or NON-WORK at
    4PM-5PM for the Labor record on a different day, in the last
    hour of their shift.
    - This time, the 'Shift Information' section of the information
    pop-up box shows the Shift covering 9:00AM-4:00PM and the
    duration is 8 hours - 1 hour MEET/NON-WORK = 7 hours.
    - Add a 1-hour unavailability of Type MEET or NON-WORK at
    9AM-10AM for the Labor record on a different day, in the first
    hour of their shift.
    - This time, the 'Shift Information' section of the information
    pop-up box shows the Shift still covering the full
    9:00AM-5:00PM but the duration is 8 hours - 1 hour
    MEET/NON-WORK = 7 hours.
    
    RESULTS:
    The shift's Start and End times in the 'Shift Information'
    section of the information pop-up box changes when EXTRA TIME
    is added to the shift or or if you add non-work time that ends
    at the same time as the standard shift.
    EXPECTED RESULTS:
    The shift's Start and End times in the 'Shift Information'
    section of the information pop-up box should never change,
    regardless whether you add time (EXTRA TIME) or remove time
    (SICK, VAC, MEET, etc.).
    
    REPORTED IN VERSION:
    Maximo TPAE 7.6.1.2 with Scheduler 7.6.8.0
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Scheduler users                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ34955

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    768

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-09-13

  • Closed date

    2021-12-04

  • Last modified date

    2021-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"768"}]

Document Information

Modified date:
05 December 2021